Reception Administrative Assistant

Company Overview

BankiPay is a financial services company that develops secure and easy-to-use payment solutions for both individuals and businesses. Its work culture is built around innovation, operational efficiency, and a strong focus on client satisfaction. The team operates in a fast-moving fintech environment that values integrity, professionalism, collaboration, and ongoing improvement. The company also promotes a respectful and inclusive workplace that welcomes different perspectives and supports growth through learning and exposure to the evolving payments sector.

Role Overview

This is a full-time, on-site position in Dubai, United Arab Emirates. The Reception Administrative Assistant will be the first point of contact for visitors and callers, while also supporting the front office with a range of administrative and clerical tasks. The role requires maintaining a polished reception area, coordinating day-to-day office activities, and helping internal teams with documents, records, and communication needs.

Key Duties

• Welcome guests, manage the front desk, and handle enquiries in a courteous and professional manner.
• Answer incoming calls, route them to the appropriate person or department, and relay messages accurately.
• Receive, sort, and distribute incoming and outgoing mail and other office correspondence.
• Arrange meetings, support scheduling, and coordinate calendars when needed.
• Keep office supplies stocked and assist with basic inventory-related follow-up.
• Prepare documents, maintain filing systems, and support records management tasks.
• Perform basic data entry and other routine administrative work for multiple teams.
• Work with internal departments to help ensure smooth office operations.
• Assist in organizing office meetings, events, and related logistics.
• Provide timely, accurate information to visitors, employees, and other stakeholders.

Required Qualifications

• Experience handling receptionist responsibilities and managing a front desk in a professional setting.
• Practical administrative and clerical capabilities, including filing, scheduling, document handling, and data entry.
• Strong telephone manners and clear written and verbal communication skills.
• Comfort using common office software such as MS Office and standard office equipment.
• Good planning and prioritization abilities, with strong attention to detail in a busy environment.
• A dependable, professional, and service-oriented approach to daily work.
• Prior exposure to receptionist or administrative work in a corporate or financial services environment is preferred.
• English fluency is required; additional regional language ability is an advantage.

Additional Information

This role is based in Dubai and must be performed on-site. The position supports cross-functional office needs and requires someone who can remain organized, responsive, and attentive while dealing with visitors, calls, documents, and general administrative responsibilities.