Program Coordinator

Overview

This role is for a Program Coordinator in Canada, supporting patient and provider programs within a healthcare services setting. The hiring process and all subsequent steps are handled by a partner company. In this position, you will keep administrative and operational activities running smoothly across clinics, healthcare professionals, pharmacies, and patients. You will help maintain accurate records, support clinical documentation workflows, monitor data quality, and contribute to reporting and compliance work. The environment is remote-friendly, fast-paced, and centered on dependable healthcare program delivery.

Key Responsibilities

• Deliver end-to-end administrative and coordination support for patient and provider programs, including keeping CRM records current and accurate.
• Oversee patient-related administrative tasks such as document management, data entry, communication handling, and coordination with providers, pharmacies, and internal teams.
• Assist with clinical and program operations by checking documentation, supporting adverse event reporting, and following healthcare and regulatory procedures.
• Respond to and manage inbound and outbound communication through calls, fax, and email, including support for prescription renewals and contact with healthcare professionals.
• Contribute to reporting, audit preparation, inventory monitoring, and operational documentation while maintaining quality and consistency.
• Take part in training, cross-functional initiatives, and process improvements that strengthen program performance and service delivery.

Requirements

• Post-secondary training in healthcare administration, medical office support, business administration, or a comparable field, or equivalent practical experience in healthcare or administrative work.
• At least 2–3 years of experience in administrative coordination, patient support, healthcare operations, or CRM-driven roles.
• Strong planning and organizational ability, with close attention to detail and the capacity to manage several priorities in a busy setting.
• Comfort using Microsoft Office tools and familiarity with CRM platforms such as Salesforce being an advantage.
• Strong English communication skills; French is a significant advantage for bilingual coordination.
• Ability to work on your own while also partnering effectively with cross-functional and healthcare teams.
• Analytical thinking, flexibility, and a strong service-first approach.

Benefits

• Competitive compensation aligned to Canadian market norms, approximately CAD 44,300 to CAD 68,090 annually.
• Full benefits coverage including health, dental, vision, and wellness support.
• Flexible remote work arrangement available across several provinces in Canada.
• Paid time off plus family-support options, including parental and caregiver leave.
• Access to training, mentorship, and development opportunities to support career progression.
• A collaborative and inclusive workplace focused on healthcare impact and service quality.

Additional Information

This opportunity is based in Canada and is remote. The employer is looking for someone who can support healthcare-related programs with precision, responsiveness, and strong coordination skills. Applications and further steps are managed by the partner company.

Data Privacy and Hiring Process

Applications are reviewed using an AI-assisted matching process to help identify candidates whose experience best fits the role. The shortlist is shared with the hiring company, which makes the final hiring decisions and manages interviews or assessments. By submitting an application, candidates consent to the processing of personal data for evaluation and sharing with the employer, including rights related to access, correction, deletion, and objection under applicable data protection laws. AI tools may assist with resume review and response analysis, but human judgment remains part of the process.