Multi-Studio Operations Manager - Florida/New Jersey

Role Overview

JETSET Pilates® is seeking an exceptionally organized and detail-focused Multi-Studio Operations Manager to help oversee daily activity across a growing network of Pilates studios. This position plays an important part in keeping operations running smoothly, strengthening internal systems, and ensuring accurate reporting across several locations. You will partner closely with the Director of Operations and the ownership team to create repeatable processes that support long-term expansion.

The ideal candidate is highly organized, comfortable in a dynamic and fast-moving environment, and confident working with advanced Excel functions to interpret, manage, and present data.

Key Responsibilities

• Support the day-to-day running of multiple studio locations while maintaining consistency and operational efficiency.
• Create, improve, and sustain workflows, systems, and procedures that can scale with business growth.
• Help ensure studio practices follow company policies, operational standards, and safety expectations.
• Identify operational challenges and resolve them promptly.
• Prepare, maintain, and analyze operational reports in Excel using advanced formulas, pivot tables, dashboards, and data visualization tools.
• Monitor key performance indicators and deliver clear, accurate insights to the Director of Operations and ownership.
• Keep records organized and look for ways to improve reporting methods and streamline data handling.
• Assist in building systems to track sales, membership growth, and other revenue-related metrics.
• Compile performance data, evaluate trends, and support efforts to improve efficiency and profitability.
• Coordinate with the Director of Operations to align studio operations with broader company objectives.
• Communicate daily operational updates clearly and consistently.
• Support ownership and leadership with special projects and other operational initiatives as needed.

Qualifications

• Strong command of Excel, including pivot tables, VLOOKUP, INDEX/MATCH, dashboards, and analytical tools.
• Excellent organization and a high level of accuracy and attention to detail.
• Analytical, process-oriented thinking with strong problem-solving ability.
• Effective communication skills and the ability to work well across teams.
• Comfort working in a fast-paced setting and adjusting quickly when priorities change.

Additional Information

The hiring process may involve AI-assisted tools for tasks such as resume review, application screening, response analysis, and spotting inconsistencies or verification signals in submitted materials. These tools are used to support the recruitment team and do not replace human evaluation. Final hiring decisions are made by people. For more details about how applicant data is handled, the company can be contacted directly.