IT Coordinator

Role Overview

This position supports the IT function by handling day-to-day administration, coordination, and record management. The role is suited to someone who is organized, detail-focused, and comfortable working with both internal teams and external vendors in a structured environment.

Key Responsibilities

• Deliver administrative assistance to the IT team and individual staff members.
• Keep IT files, logs, reports, and related documentation well organized and up to date.
• Arrange calendars, meetings, and communication related to IT activities.
• Support procurement work such as purchase requests, order tracking, and related paperwork.
• Maintain accurate records of IT assets and software licenses.
• Help with onboarding and offboarding administration, including access-related requests.
• Monitor IT service requests, follow up on pending items, and track next actions.
• Liaise with vendors and service providers on administrative coordination matters.
• Assist in preparing documents for audits and compliance reviews.
• Carry out general clerical and administrative tasks as needed.

Skills and Qualifications

• Excellent organization and administrative capability.
• Strong verbal and written communication skills.
• Ability to coordinate tasks and work with multiple stakeholders.
• Hands-on experience with Microsoft Office or Google Workspace tools.
• High attention to detail and the ability to manage several priorities at once.
• Working knowledge of IT terms and processes is beneficial.

Education and Experience

A diploma or bachelor's degree in business administration, information technology, or a similar discipline is required. The expected background includes 1 to 3 years of experience in an administrative or coordination-based role. Prior exposure to IT support environments will be considered an added advantage.