HR Coordinator

About the organisation

Dovida operates internationally across six countries and delivers nine million hours of care each year. In Ireland, the company is supported by 25 offices and 350 professionals, serving 4,000 caregivers and helping more than 7,000 clients live according to their own preferences. The organisation is driven by its “Circle of Care” approach and the promise: Your Life, Your Way.

This role is suited to someone who wants to contribute in a meaningful, people-focused environment where compassion, empowerment, and real-world impact are central to the work.

Role overview

The HR Coordinator role is a practical, hands-on position with responsibility for a wide range of HR activities. You will support and lead key processes across recruitment, probation, employee relations, absence handling, compliance, training, retention, and HR record management.

Key responsibilities

• Carry out second-stage, in-person interviews with candidates who have already completed pre-screening through the recruitment shared services team.
• Make sure newly hired caregivers are onboarded and allocated to their first shifts within the expected timeframe.
• Assist with National Hiring Week initiatives and related recruitment events.
• Act as a first point of contact for employee questions and employee relations concerns by phone and email.
• Handle offboarding processes, including collection of company property, relevant paperwork, and exit interviews.
• Track sickness and other unplanned absences and help manage them appropriately.
• Support and improve employee relations by contributing to staff benefits, events, morale, and retention initiatives.
• Provide guidance on employee relations matters such as investigations, grievances, disciplinary processes, and other formal meetings.
• Oversee caregiver probation reviews and gather feedback from schedulers and care managers to support the process.
• Build and maintain an annual employee engagement calendar.
• Manage mid-year and annual appraisal cycles for caregivers.
• Plan and coordinate caregiver engagement activities and events such as appreciation week, Caregiver of the Month, summer events, Christmas events, and the annual engagement survey.
• Keep employee files accurate, compliant with employment law and brand standards, and assist with yearly audits.
• Ensure HR policies, procedures, and the employee handbook remain current and that staff compliance is monitored.
• Work closely with the National Office HR team to implement HR projects and policies at local offices.
• Partner with the General Manager and Operations Manager to provide HR and employee relations guidance on caregiver matters.

Skills and experience needed

• 3 to 4 years of experience in an HR Administrator, Generalist, Specialist, or Coordinator role.
• Strong attention to detail and a consistently high level of accuracy.
• Well-developed organisational and administration capabilities.
• Ability to introduce new ideas and implement practical improvements.
• Comfort working collaboratively with central HR teams and local management.
• Respect for confidentiality and discretion in sensitive situations.
• Experience or understanding of the home care or healthcare sector in Ireland is preferred.

Additional information

The employer is an equal opportunities organisation and is committed to providing reasonable accommodation during the recruitment and selection process. If you need adjustments or support with your application, the team will work with you.

Working style

This is a full-time onsite position based in Dublin, County Dublin, Ireland.