F&B Service Attendant

About Premier Inn

Premier Inn is a UK-based hotel group and one of the largest hotel brands in Britain, with more than 900 properties across the UK, Germany, the UAE, and Qatar. In the Middle East, its UAE operations are run through a strategic partnership between Emirates Group and Whitbread PLC. The brand currently operates 11 hotels in the region, with more openings planned ahead. Premier Inn has also earned a range of respected people and brand awards and is looking to keep building on that success.

Role Overview

The F&B Service Attendant plays an important support role in keeping the restaurant running efficiently. The position focuses on delivering prompt, high-quality service, maintaining standards, and making sure guests remain comfortable throughout their visit. Strong product knowledge is essential so you can confidently suggest items and increase sales through effective upselling.

Key Duties

• Greet guests and coordinate with colleagues using polite, friendly, and clear communication.
• Accurately take, prepare, and serve orders while actively promoting products and aiming to achieve outlet sales targets.
• Work closely with the kitchen and bar teams to ensure service is delivered on time and that alcoholic drinks are only served to guests who meet the minimum age requirement.
• Clear tables promptly and professionally once guests have finished dining.
• Keep stock organized, handle point-of-sale transactions correctly, and maintain a consistently clean outlet.
• Follow company health and safety procedures and support the onboarding/training of new team members.

Requirements

• A background in the hotel or food and beverage sector is preferred.
• At least 1 year of experience as a Service Attendant in a 3-star or higher hotel is required.
• Strong spoken English is essential.
• Knowledge of additional languages will be an added advantage.

Skills

• Customer orientation
• Upselling
• Guest communication
• Team collaboration
• Attention to detail
• Time management
• Planning and organization
• Analytical thinking
• Health and safety awareness
• Point-of-sale handling

Benefits

The role comes with a competitive benefits package that includes recognition and rewards, accommodation, transport, medical insurance, air tickets, food entitlement, an allowance, and a competitive base salary. Premier Inn also offers opportunities to learn, grow, and build a long-term career. The company emphasizes internal promotion and aims to maintain a supportive, engaging workplace where employees can develop and succeed.

Work Environment

This is a full-time onsite position based in Doha, Qatar, within a hospitality and food service setting at the airport.