Executive Assistant & Operations Manager

Company Overview

IMA ART Beverly Hills is positioned as a pioneering luxury fertility and surrogacy concierge service, supporting affluent and ultra-affluent clients through highly personalized parenthood journeys. Established by Michelle Tang and Ron Sonnenberg, the business was created to fill the need for tailored fertility and surrogacy support. Its high-touch service model combines premium medical, legal, and concierge coordination, with a focus on exceptional care for a limited client base each year.

Role Summary

This full-time, on-site position in Beverly Hills, CA is for a highly organized Executive Assistant / Operations Manager who will work directly with the CEO of a boutique luxury fertility concierge company. The role is highly hands-on and in person, designed for someone who can bring structure, reliability, and precise execution to a fast-paced founder-led environment. Along with executive support, the position includes managing correspondence, coordinating meetings and events, and keeping internal systems running smoothly.

Key Responsibilities

The ideal candidate will operate as a dependable behind-the-scenes partner who keeps operations moving and ensures details are handled before issues arise.

• Oversee daily task execution, follow-ups, and shifting priorities.
• Arrange calendars, meetings, and day-to-day workflow coordination.
• Handle travel arrangements, including flights, hotels, and car pickups.
• Prepare, edit, and organize business documents and communications.
• Create and maintain operational tools such as SOPs, checklists, and trackers.
• Assist with onboarding, vendor coordination, and logistics-related processes.
• Serve as the final checkpoint for accuracy, accountability, and follow-through.

Candidate Profile

The company is looking for someone who is exceptionally organized, self-directed, and comfortable managing work independently. Strong written and verbal communication is essential, especially when interacting with high-profile clients and internal stakeholders. The right candidate should thrive in a fast-moving, founder-driven setting and handle confidential information with discretion and professionalism. Strong problem-solving, multitasking, and attention to detail are important, and prior exposure to luxury, concierge, or high-net-worth client environments is considered an advantage. Familiarity with Microsoft Office and calendar management tools is also expected.

Additional Information

This is a full-time position based onsite in Beverly Hills, California. The role is focused on precision, responsiveness, and operational reliability in a luxury service environment.