Director, Strategy & Operations, Consumer

Role overview

This is a senior leadership opportunity for a Director of Strategy & Operations focused on the consumer business in the United States. The role sits at the center of a fast-growing company that helps customers find, assess, and buy financial protection products in a better way.

You will own strategy and execution across growth, product, marketing, and lifecycle efforts in a highly analytical environment. The job combines big-picture planning with close operational follow-through, so you will be expected to move comfortably between strategic thinking and execution detail.

The role calls for someone who can spot the highest-value growth opportunities across products, channels, and customer journeys, then turn those opportunities into measurable results through strong cross-functional leadership. You will also help drive the use of AI-enabled workflows to improve decision-making, speed, and operating efficiency.

This position is built for a leader who is comfortable working through ambiguity, takes full ownership of outcomes, and is motivated by clear business impact.

Key accountabilities

• Set and run strategy and operations for consumer growth, with clear alignment across teams and accountability for results.
• Find, rank, and scale growth opportunities across products, lifecycle stages, and acquisition channels.
• Lead high-impact initiatives from idea to execution while maintaining ownership of performance and business outcomes.
• Create and assess business cases, including unit economics such as CAC, LTV, payback, and margin, to guide investment decisions.
• Develop a connected view of how products, channels, and teams influence one another to improve overall business performance.
• Own quarterly planning and OKR processes across consumer-facing functions to keep execution focused and aligned.
• Drive cross-functional work across Product, Engineering, Marketing, Sales, and Partnerships to support revenue growth.
• Work with functional leaders to redesign workflows and operations using AI to increase speed, quality, and scale.
• Build decision-making and prioritization frameworks so resources go to the opportunities with the highest return.

Candidate profile

The ideal candidate is a strategic, analytical, and execution-focused operator with experience in fast-moving, high-growth settings. The role suits someone with a strong ownership mindset and a clear bias toward outcomes.

Requirements

• At least 10 years of experience, including prior work in management consulting, investment banking, and/or Strategy & Operations roles within high-growth companies.
• A proven history of leading and delivering end-to-end growth initiatives with meaningful business impact.
• Strong analytical capability, including financial modeling, unit economics, and performance analysis.
• The ability to think like both a strategist and a hands-on operator, switching between detail and the big picture as needed.
• Excellent structured thinking and the ability to turn complex, unclear problems into simple frameworks and decisions.
• Strong communication skills and the ability to influence senior stakeholders across multiple functions.
• Comfort operating in fast-changing environments with ambiguity and competing priorities.
• An AI-native mindset, with experience using AI tools to improve workflows, decision-making, and productivity.
• Strong business judgment, curiosity, and the ability to learn new domains and business models quickly.
• A work style defined by urgency, ownership, and strong action orientation.

Benefits and compensation

• Estimated base salary range of about $169,000 to $298,000, depending on experience and location.
• Eligibility for performance-based bonus and equity compensation.
• Medical, dental, and vision coverage.
• Company-paid life insurance and disability benefits.
• 401(k) retirement savings plan.
• Flexible vacation policy plus paid sick leave, compassion leave, and voting leave.
• Paid parental leave.
• Remote-friendly arrangement within the United States.
• Opportunity to shape high-growth consumer products with substantial business impact.
• Exposure to advanced AI-driven operational transformation work.

Application and hiring process

This opportunity is posted on behalf of a partner company, which will handle applications and all next steps. A matching process is used to review candidates against the role’s core requirements, and the strongest fits are shared with the hiring company. Final interviews, assessments, and hiring decisions are managed internally by the employer.

Privacy and data use

By applying, you acknowledge that your personal data may be processed to evaluate your candidacy and shared with the hiring employer. This is done under applicable data protection principles, including legitimate interest and pre-contractual measures where relevant. You may request access, correction, deletion, or objection to processing at any time.

AI tools may be used during parts of the hiring workflow, such as resume review, application analysis, response assessment, or identifying potential verification signals. These tools support the recruitment team, but human review remains part of the process and final hiring decisions are made by people.