Digital Operations Executive / Digital Operations Specialist

Role overview

This position focuses on keeping digital operations running smoothly across online business processes, digital tools, and technology-led initiatives. You will help ensure that daily operations are carried out efficiently, monitor how platforms are performing, and coordinate activities across teams so digital products and services are delivered without disruption.

What you will do

Working closely with colleagues in operations, marketing, product, technology, and customer support, you will look for ways to improve efficiency, simplify workflows, and strengthen the end-to-end digital customer journey. The role also includes reviewing operational data, spotting opportunities to improve processes, supporting system rollouts, maintaining clear operational records, and helping digital platforms remain reliable and aligned with business goals.

Qualifications

• A bachelor's degree in Business Administration, Information Technology, Digital Business, Operations Management, Marketing, or a closely related subject is required.
• Relevant hands-on experience in digital operations, business operations, e-commerce, digital marketing, platform administration, or operations support is expected.
• You should understand digital business workflows, process improvement methods, customer journey management, and standard operational practices.
• Experience with digital platforms, CRM tools, CMS platforms, ERP systems, project management software, or business process automation tools is needed.
• Good working knowledge of Microsoft Office, Google Workspace, and reporting or analytics tools such as Power BI, Tableau, Google Analytics, or similar systems is important.
• Strong analytical ability, solid organization, and practical problem-solving skills are essential, especially for interpreting operational data and suggesting improvements.
• You must communicate clearly and collaborate well with different stakeholders across multiple departments.
• Exposure to digital transformation projects, system implementations, or process automation work would be a strong advantage.
• You should be comfortable managing several priorities at once, working independently, and staying effective in a fast-moving technology environment.
• Familiarity with Agile ways of working, digital project management, workflow automation, or data-informed decision-making will be beneficial.
• A proactive attitude, a focus on continuous improvement, and a commitment to operational excellence and better digital customer experiences are key.

Additional information

No stipend or salary amount was provided for this role.

This is a part-time, onsite position based in Dublin, County Dublin, Ireland.