Customer Service Chat Support Executive - E-commerce BPO

Role Overview

This opportunity is for a Chat Support Representative in an e-commerce BPO environment. The employer is a recruitment firm hiring for international BPO and KPO roles, and no placement fee is charged to candidates.

Location and Relocation

The role is based in Ahmedabad, Gujarat. Candidates should be prepared to relocate there for the position.

Compensation and Shifts

The pay range mentioned for this opening is INR 26,000 to INR 40,000 per month. The schedule includes rotational shifts and night shifts. A night-shift allowance of INR 40 per hour is offered, which can add approximately INR 2,000 to INR 8,000 extra. Additional support includes cab facility and subsidized meals.

Job Responsibilities

The selected candidate will support customers via chat and email, responding to questions and resolving service-related concerns in a non-voice support setup.

Candidate Profile

Strong verbal and written English communication is essential for this role. Graduation is not required, so candidates without a degree can apply.

Perks and Benefits

Benefits include a 5-day hotel stay, subsidized meals, and cab facility.

Additional Information

This position is for a chat support role in an e-commerce BPO environment. The source did not specify the number of openings or a start date.