Appointment Setter

Role Overview

This position is focused on converting incoming marketing leads into booked sales appointments for a growing agency. You will be the first point of contact for prospects, and your conversations will directly influence whether a lead becomes a paying customer.

The business works with vacation rental owners to help them secure direct bookings through paid advertising. Since leads are generated from active ad spend, prompt follow-up and accurate qualification are critical.

What You Will Do

• Reach out to fresh leads within minutes of them arriving, with speed treated as a top priority.
• Use a structured script to check interest, budget, and expected timeline.
• Book qualified prospects into sales calls through the scheduling system.
• Persistently follow up with missed calls using WhatsApp messages and reminder touches according to the set cadence.
• Record every interaction and lead status update in the CRM.
• Send reminders before scheduled calls so confirmed prospects are more likely to attend.

Working Style and Accountability

This is a process-driven role, not a free-form sales conversation. Every call and follow-up is expected to follow the established script and sequence. The expectation is to work the system exactly as designed rather than improvising.

• Leads must be contacted on the same day they come in, without exception.
• All lead activity must be documented in the CRM.
• Performance will be judged mainly on two metrics: how quickly leads are reached and how many booked appointments actually show up.
• Repeated failure to follow the follow-up schedule or keep the CRM updated can lead to contract termination.

Who This Role Suits

This opportunity is a strong fit for someone who is organized, disciplined, and comfortable completing around 30 to 40 outbound calls each day.

• Clear spoken English is important.
• You should be comfortable speaking with warm leads who have already shown interest.
• You need to follow a script carefully and stay on track.
• A quiet home setup for making calls is required.
• Previous experience in telecalling, appointment setting, or customer follow-up is helpful, though not mandatory.

Support Provided

• Prepared call scripts, so you do not need to create your own pitch.
• A consistent stream of warm leads from paid advertising campaigns.
• CRM access with lead details already loaded.
• Training on qualification steps and the follow-up process.
• Ongoing feedback on your calls to help you improve quickly.

Why This Role Stands Out

Unlike many telecalling roles that rely on cold or outdated contact lists, this position involves leads who have already expressed interest by submitting their details. Your work is to engage them while interest is still fresh and convert that attention into measurable revenue.