Website Support Analyst (Fixed term)

Role overview

Stats NZ is seeking an entry-level Website Support Analyst to assist with a website redevelopment programme. In this fixed-term position, you will help get content ready, checked, configured, tested, and processed for a new website so that migrated information is accurate, structured logically, and easy for users to locate.

This role offers practical exposure to digital content workflows, content management, website testing, metadata and tagging, and documentation. You will work with project, change, data, and communications specialists, making it a strong fit for someone who is detail-oriented, curious, and keen to build a base in digital communications, data systems, and public service delivery.

What you will be doing

• Assisting with preparing website content for migration and redevelopment.
• Reviewing information for accuracy, structure, and usability.
• Supporting configuration, testing, and processing tasks for the new site.
• Working with metadata and tagging to improve findability.
• Recording issues clearly and helping the team resolve them.
• Following project instructions and contributing to documentation.
• Collaborating with project and communications teams in a structured environment.

What you will need

• A relevant tertiary qualification, study in progress, or equivalent experience gained in a related setting.
• Comfort using common office tools and Microsoft applications such as Outlook, Word, Excel, online meeting platforms, and chat tools.
• Clear written and spoken communication skills, along with strong reading comprehension and the ability to adapt writing for different audiences.
• Strong attention to detail, accuracy, and an analytical approach to checking content and test results.
• Willingness to learn, seek clarification, follow direction, and work both independently and with oversight.
• Good people skills and a constructive, team-focused attitude.
• Interest in data, digital content, websites, or the use of information to support better decisions; prior CMS exposure such as Drupal would be helpful but is not required.

Who can apply

This opportunity is suited to candidates who are eligible to work in Aotearoa New Zealand and who are interested in building experience in website support, digital content, and public sector work. A valid work permit or visa is required. Applicants should be willing to undergo background and other pre-employment checks.

About Stats NZ

Stats NZ is New Zealand’s national statistics office, responsible for producing data and insights that help inform decisions across government, communities, and businesses. Its work contributes to understanding Aotearoa New Zealand and supports better outcomes for people, the economy, and the environment.

The organisation values diverse perspectives and believes its impact is strengthened by the people who work there. It also aims to support a high-quality data system with equitable access for all.

Benefits and working conditions

• Full-time employment with a 37.5-hour work week.
• Fixed term through to December 2026, with the possibility of a further three-month extension.
• Based in Wellington or Christchurch.
• 15 days of sick leave, which may be used for yourself or people in your care.
• 3 additional leave days during the end-of-year office closure.
• Flu vaccinations, an Employee Assistance Programme, and corporate discounts on selected services and products.
• Opportunities for career growth and progression.

Salary and conditions

The salary range is NZD 57,403 to NZD 63,080 pro-rata, plus KiwiSaver.

Applications are reviewed as they are received, and shortlisting may happen quickly. A pre-interview screen by phone or video may be part of the process, and the role may close early depending on application volume. If you need any accommodations during recruitment, you can request them as part of your application. You should also include a cover letter explaining your interest in the role and what you would contribute.

Additional notes

Applicants should expect that background and other pre-employment checks form part of the selection process. The role is described as a newly established project position, giving the successful candidate an opportunity to help shape it.