Warranty Administrator

Overview

Abbotsford Hyundai, part of Trotman Auto Group in Abbotsford, British Columbia, is hiring an organized and detail-oriented Warranty Administrator. This role supports the Service Department by making sure warranty claims are prepared and submitted correctly, efficiently, and in keeping with manufacturer requirements. The position is with a well-regarded automotive employer recognized among Canada’s Best Managed Companies.

What You’ll Do

• Prepare, process, and submit warranty claims according to manufacturer rules and guidelines.
• Keep up to date with warranty policies, procedures, recall campaigns, and technical bulletins.
• Track open repair orders and make sure claims are sent in on time.
• Follow up on outstanding claims to help ensure payment is received promptly and differences are resolved.
• Review rejected claims, correct them, and resubmit when needed, or secure required approvals.
• Maintain accurate warranty files and carry out regular account reconciliations.
• Assist service team members with warranty-related questions and compliance matters.
• Enter and manage data carefully while protecting confidentiality.

What We’re Looking For

• 2 to 5 years of experience in the automotive sector.
• Trade certification is an advantage, though related hands-on experience may also be considered.
• Strong accuracy and a careful approach to detail.
• Solid customer service skills and a professional, people-focused manner.
• Ability to work well with others and build effective working relationships.
• Strong planning, organization, and time-management abilities.
• Comfort using Microsoft Office and general computer systems.
• Valid BC Class 5 or Class 7 driver’s license with a clean driving record.

What’s Offered

• Permanent, full-time employment with a competitive salary.
• Health coverage that includes extended medical and dental benefits.
• Employee Assistance Program support.
• RRSP participation to help build long-term savings.
• Paid time off to support balance outside of work.
• Employee discounts plus weekly incentive opportunities.
• Training and development, including NADA courses and internal learning programs.
• Opportunities to grow your career within Trotman Auto Group.

Schedule and Pay

This is a full-time onsite role. Compensation is listed at $3,500 to $4,000 per month.

Additional Information

Trotman Auto Group is an equal-opportunity employer. Only candidates selected for further consideration will be contacted.

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