Underwriter Assistant

About the company

Guild Mortgage has been helping people finance homes since 1960. The business focuses on mortgage banking and aims to make home financing more affordable while maintaining a high standard of service and professionalism.

Role overview

The Underwriting Assistant supports the retail branch underwriting function through clerical work and limited underwriting-related tasks. The position works under close supervision and helps Underwriters manage loan files and related documentation.

Key duties

• Support Underwriters by updating loan files, recording conditions, running Automated Underwriting System checks, and submitting items to PMI.
• Assess loan conditions, decide when an Underwriter needs to review them, and clear straightforward items when appropriate.
• Check credit, income, and asset documents to confirm they meet stated guidelines.
• Answer incoming calls and pass relevant updates to branch staff.
• Read routine emails and respond as needed.
• Prepare and route non-delegated loan packages to the correct agency or investor, such as PMI, USDA, Bond Agency, or Jumbo Investor.
• Request appraisal-related support when an Underwriter asks for it, including AVMs and desk reviews.
• Sort through and remove outdated files when required.
• Track office supplies and place replenishment orders when inventory runs low.
• Take on other assigned tasks as needed.

Qualifications

This role calls for someone who can juggle several priorities, stay organized, and work with strong attention to detail. The ideal candidate should be responsive, customer-service oriented, and comfortable working with both internal teams and external customers in a professional and patient manner. A high school diploma or equivalent is required. A bachelor’s degree and at least one year of experience in a mortgage lending-related role are also noted in the source. Proficiency is required in data entry, PDF software, Microsoft Word, Excel, and PowerPoint. Intermediate math ability and a strong ethical approach aligned with company values are also expected.

Supervision and work style

The role requires direct supervision depending on experience. It involves limited independent judgment and generally follows established procedures and guidelines, with more complex matters escalated for guidance and resolution. Travel is listed as 0%.

Work environment and physical requirements

The job is mainly sedentary and based in an office setting. It involves regular computer use, including keyboard and mouse work. The role also requires the ability to interpret spoken and visual information accurately, including numbers, words, and data shown on screens or in printed materials. There is no significant exposure to adverse environmental conditions.

Compensation and benefits

The position is eligible for incentive compensation. Target pay is stated at $24.03 to $29.00 per hour. Compensation may vary based on factors such as minimum wage requirements, education, experience, and geographic location. Guild offers a competitive benefits package that includes medical, dental, vision, life insurance, AD&D, LTD, and a 401(k) plan with employer match.

Equal opportunity

Guild Mortgage Company is an equal opportunity employer.