Retail Assistant

About Avoca

Avoca is a long-established Irish retailer built on generations of tradition, while continuing to evolve with a modern outlook. Today, it is recognised as one of Ireland’s leading retail brands, with award-winning cafes, restaurants, and food markets featuring artisan products from Ireland and abroad across 14 locations nationwide.

Role Overview

Avoca is hiring a Retail Assistant for its Rathcoole store. This is a permanent part-time position, and the successful candidate must be able to work until 8:00 pm.

Key Responsibilities

• Deliver a consistently high standard of customer service, helping shoppers in person, by phone, and over email.
• Operate the point-of-sale system, including scanning products, processing payments, and keeping checkout queues moving efficiently.
• Restock merchandise and help ensure the retail presentation always matches Avoca’s brand expectations.
• Carry out store opening and closing tasks as assigned by the line manager.
• Handle cash accurately and responsibly.
• Use basic computer systems confidently.
• Assist and advise customers throughout their shopping experience.
• Promote store cards and special promotions where appropriate.
• Work toward agreed sales goals.
• Keep the shop floor clean, orderly, and well presented.

Requirements

• A strong focus on cleanliness and organisation is essential.
• Punctuality and reliable timekeeping are important for this position.
• You should be comfortable working as part of a team and communicating effectively.
• Good reading, writing, and numeracy skills are required.
• Strong people skills and clear communication are necessary.
• Ability to stay effective when under pressure.
• Confidence to take initiative and act independently when needed.

Benefits

• Pension scheme
• Professional development opportunities
• Employee assistance programme
• Employee share purchase plan
• Employee referral bonus
• Family-friendly policies
• Life assurance benefit
• Cycle to work scheme
• Health and wellness programmes

Equal Opportunity

Avoca is committed to equal opportunities in employment.