Restaurant Supervisor

Role Overview

As a Restaurant Supervisor, you will support the Restaurant Manager in running the venue smoothly, guiding the team, and helping build the THISBOWL/FISHBOWL brand. You will lead restaurant team members to consistently deliver high-quality food and excellent guest experiences.

What You Need

• A genuine interest in food and restaurant operations
• A strong drive to positively influence both customers and team members
• A proactive attitude and willingness to take initiative
• Proven ability to guide, encourage, and train teams in a busy, high-pressure setting
• Confident leadership, a friendly approach, and the ability to set a good example
• Personal qualities that reflect the brand’s values: self-direction, optimism, service focus, flexibility, ethics, and strong integrity

Key Duties

• Support the Restaurant Manager with the restaurant’s daily operations
• Set the standard for the brand’s people and culture expectations
• Oversee required checklists and staff training activities
• Ensure every guest receives outstanding service on every visit
• Maintain product quality, food safety, and sanitation standards each day
• Coach and supervise team members to help them develop and succeed

Benefits

• Enjoy a lively, energetic workplace
• Receive competitive pay
• Access staff discounts across locations, including on days off
• Take advantage of ongoing training and career growth opportunities
• Join team events, parties, sports activities, and other social perks

About the Company

FISHBOWL is a fast-growing Australian food brand known for fresh, made-to-order salads with an Asian influence. Founded in 2016 in Bondi, the company has expanded to more than 50 locations across Australia’s east coast, including Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast. In 2024, the business launched its first New York City restaurant under the THISBOWL name as part of its international growth.

The company’s mission is to reshape fast food culture. It looks for people who care deeply about quality, enjoy leading with empathy, and want to grow in a team that supports their development.

Interview Process

• Initial screening call with the recruitment team, lasting around 20 minutes
• In-store trial with a restaurant leader to work alongside the team for 2+ hours; this stage is paid
• Final interview with a restaurant leader to review the trial and discuss the role, lasting around 30 minutes
• Reference checks followed by an offer if successful

Application Details

Applicants should be comfortable learning quickly, leading a team, and contributing to a fresh approach in the fast-food space.

Location Preferences

The role is based in Eveleigh, New South Wales, Australia. Candidates may also indicate preferences among Sydney-area locations such as 210 George St, 275 Kent St, 88 Oxford Street, Barangaroo, Barrack Place, Bondi, Bondi Junction, Broadway, Chatswood, Chifley Square, Coogee, Cronulla, Crows Nest, Dee Why, Macquarie Centre, Manly, Mosman, Newtown, Northpoint, Oxford Street, Parramatta, Pitt St Mall, Potts Point, Quay Quarter, Randwick, Rosebery, Rozelle, South Eveleigh, The Darling Exchange, The Galeries, Wintergarden, and World Square.

Application Requirements

• Eligibility to work in Australia is required
• The applicant must be at least 18 years old
• Availability details are requested during the application process
• A short video submission of 15 seconds or less explaining why you want to work at FISHBOWL is optional
• A CV is optional but can be uploaded
• A cover letter is optional but can be uploaded

Additional Information

The application form also asks for name, preferred name, email, phone number, state of work, location preferences, and how the applicant heard about the company. Accepted video file types include mp4, mov, avi, webm, and mkv, with a maximum file size of 1 GB. Uploaded recruitment video content will be handled according to the company’s privacy policy. The form includes validation fields and optional LinkedIn URL entry.