People Operations Coordinator

About the Company

Metropolis is building an AI-powered layer for the physical world, aiming to remove repetitive friction and create smoother, more intuitive experiences across everyday places. The company’s work spans parking, retail, and hospitality, with the goal of making access and interaction feel effortless and personalized.

Role Overview

Metropolis is hiring a People Operations Coordinator to support core HR operations. This position centers on maintaining employee records, helping new hires through onboarding and orientation, responding to HR-related questions, and assisting with reporting and administrative coordination.

Key Responsibilities

• Handle questions and requests from employees and managers through multiple HR and payroll inboxes.
• Update and maintain employee records in HRIS platforms such as AS400 and Dayforce, covering transfers, promotions, pay adjustments, and exits.
• Coordinate the new hire workflow from ICIMS into AS400 to ensure onboarding data is entered accurately and on time.
• Check employee change paperwork for completeness and correct approval.
• Organize incoming mail and prepare payroll-related items, including garnishments and other requests, for upload into ADP.
• Take part in cross-training across People Operations to build broader department knowledge.
• Help prepare and share HR and payroll reports on a daily, weekly, and monthly basis.
• Support special projects as assigned and contribute to broader People Operations initiatives.
• Assist with planning and setting up New Metropolite Orientation (NMO), including coordination of IT setup.

Required Experience and Skills

Applicants should bring at least one year of professional experience in a corporate environment. The role calls for strong attention to detail, solid organization, and the ability to juggle multiple tasks while meeting deadlines. Candidates should be comfortable communicating clearly in both spoken and written form and should be ready to learn HRIS and reporting tools such as AS400, Dayforce, ICIMS, and related systems. Proficiency in Microsoft Excel, Google Sheets, and Google Workspace is also expected.

Work Arrangement

This is an office-first position based in New York, NY. Team members are expected to work onsite at least four days per week to support collaboration and connection.

Compensation and Benefits

The estimated base pay for this role is between $29.00 and $35.00 per hour. Final compensation may vary depending on factors such as experience, skills, education, certifications, and location. The broader compensation package may include healthcare coverage, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, stock options, and bonus opportunities.

Additional Information

Metropolis may use an automated employment decision tool to help evaluate candidates against the role’s qualifications and responsibilities. Candidate information, including personal data, may be retained for as long as reasonably necessary for use with this tool. If hired, your information may become part of your employee record.

Metropolis Technologies is an equal opportunity employer and makes hiring decisions based on merit, qualifications, and business needs. Employment decisions are made without regard to protected characteristics under applicable federal, state, or local law.