Payroll Implementation Associate (d/f/m)

About the company

Personio provides an HR software platform designed to help small and medium-sized businesses simplify complex, time-intensive people processes. The product team serves more than 15,000 customers and over 1.5 million employees, with a strong focus on creating tools that are intuitive and effective.

Role overview

The Payroll Implementation Associate manages payroll implementation projects from start to finish, ensuring delivery is timely and meets a high quality bar. The position also supports ongoing improvement work within the team, helps refine processes, and partners closely with stakeholders across the business to create a smooth customer experience.

Working arrangement

This is an office-based role with three days per week required in the contracted office location. Candidates can be based in Munich or Berlin. If you live elsewhere in Germany, fully remote work is also possible. The role also includes 20 Flex Days per year, allowing remote work from other locations.

Responsibilities

• Own the timeline, milestones, and delivery of payroll implementation projects independently.
• Create, update, and organize project records such as blueprint materials and handover documentation.
• Spot potential risks or schedule slippage early and work with teammates or the lead to keep projects on track.
• Ensure smooth transition to Payroll Support by documenting best practices and addressing open issues.
• Join retrospectives, capture lessons learned, and help improve team processes over time.
• Act as a first point of contact for everyday implementation questions and blockers.
• Work with functional partners to resolve issues and keep everyone aligned.

Requirements

• About 2 years of experience in payroll implementation or a similar customer-facing payroll role.
• Proven ability to manage payroll implementation projects independently end to end.
• Exposure to process improvement work and participation in retrospectives or enablement sessions.
• Experience working across functions and coordinating with different stakeholders.
• Strong understanding of payroll implementation steps and workflows.
• Hands-on experience with project tracking tools such as Rocketlane, Jira, or Asana.
• Ability to prepare and maintain detailed project documentation, including blueprinting and handover notes.
• Basic knowledge of risk spotting and mitigation in implementation projects.
• Native-level German or C2 proficiency, plus fluent business-level English.
• Excellent organization and time management to juggle multiple projects and priorities.
• Clear communication skills for both technical and non-technical audiences.
• A collaborative mindset, with willingness to share knowledge and ask for input when needed.
• Openness to feedback and a commitment to personal growth.
• Proactive approach to raising concerns and suggesting improvements.

Perks and benefits

• Competitive compensation package reviewed annually, including salary, benefits, and pre-IPO equity.
• 28 days of paid leave, plus one extra day after 2 years and another after 4 years.
• 1 fully paid Impact Day to support causes related to the environment or society.
• Family leave, child support, mental health assistance, and sabbatical options.
• Team meals, cultural activities, local Summer Sessions, year-end celebrations, healthy snacks, drinks, and a weekly catered lunch.

Equal opportunity

Personio states that it is an equal opportunities employer and aims to build an inclusive workplace where people feel welcomed and supported regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.