Operational Performance & Intelligence Manager

Role overview

Beaumont Hospital is hiring a permanent Operational Performance & Intelligence Manager to join the Corporate Division in Dublin 9, Ireland. The role reports to the Chief Operations Officer and sits on the Grade VIII salary scale, with pay set between €83,911 and €101,207 in line with government pay policy. This is a full-time position of 35 hours per week.

The successful candidate will lead the hospital’s Management Information function and provide high-value operational intelligence, performance analysis and strategic insight to the Chief Operations Officer, Executive Management Group and Clinical Directorates. The position is central to making sure leaders have timely, reliable and meaningful information to guide service delivery, patient flow, performance improvement and organisational planning.

Working across clinical, operational, digital and corporate teams, the post holder will help build a data-driven culture and support the design, rollout and review of service improvements and new operational initiatives.

Key responsibilities

The role covers operational performance management, strategic planning, management information, and stakeholder leadership. It includes monitoring hospital performance, producing reports, improving data quality, and supporting decision-making at executive level.

Operational performance management

• Take overall responsibility for ensuring Beaumont Hospital provides accurate, current data both internally and to external organisations.
• Spot developing risks, variation in performance, and opportunities for improvement.
• Lead the preparation of the hospital’s monthly performance report and related executive reporting.
• Coordinate performance inputs for Clinical, Operational & Performance (COP) meetings.
• Track performance against local, regional and national KPIs.
• Support escalation and performance review processes with analysis and operational intelligence.
• Analyse patient flow, scheduled care, unscheduled care, capacity, utilisation and productivity trends.

Strategic planning and service development

• Support the COO and Executive Management Team in planning, implementing and evaluating new services and care models.
• Provide analytical input for business cases, service proposals and strategic initiatives.
• Carry out demand, activity, capacity and utilisation analysis for service planning.
• Assist with tracking implementation progress and realising benefits from major operational projects.
• Contribute to the creation and monitoring of strategic and operational plans.

Management information and operational intelligence

• Lead the Management Information Team.
• Ensure operational performance data is accurate, consistent and trustworthy.
• Oversee the validation and interpretation of hospital activity and performance information.
• Serve as the organisation’s lead for performance definitions and reporting standards.
• Develop and maintain a strong framework for data quality assurance and performance governance.
• Work with ICT, Digital Health and reporting partners to build dashboards, reporting solutions and analytical tools.
• Keep the national Hospital Bed Management System (HBMS) up to date.
• Make sure management information supports operational and strategic decisions.

Leadership and stakeholder management

• Provide effective leadership and day-to-day management of the Management Information Team.
• Develop productive working relationships with Clinical Directors, Directorate Managers, Business Managers, Nursing Leadership and Corporate Departments.
• Present complex operational information clearly to executive and senior management groups.
• Help staff across the organisation build their ability to interpret and use performance information.
• Encourage accountability, transparency and continuous improvement.

Qualifications and experience

Applications will be assessed against the selection criteria for the post. Candidates should be able to demonstrate the relevant qualifications, knowledge, skills and experience required to carry out the responsibilities successfully.

Essential qualifications

• A primary degree in a health-related discipline.
• A postgraduate qualification in Healthcare Management, Health Informatics, Health Services Research, Business Intelligence, Data Analytics, Operational Management or a related field.

Essential experience

• At least 5 years of experience working in an acute hospital setting.
• At least 3 years of experience leading and managing staff in a complex healthcare environment.
• Experience in health services management.

Operational performance experience

• Experience supporting operational performance management in an acute hospital.
• Experience preparing executive-level performance reports.
• Experience analysing healthcare activity, capacity, utilisation and performance data.
• Experience supporting service planning, service development or organisational improvement work.
• Experience leading organisational performance frameworks.

Informatics and analytics experience

• Experience with business intelligence, reporting and healthcare information systems.
• Experience interpreting and validating complex healthcare datasets.
• Experience using Power BI or similar visualisation tools.
• Experience working collaboratively with ICT, digital and informatics teams.
• Desirable familiarity with iPMS and Orbis, along with Power BI.

Personal attributes

• Strong intellectual ability to bring structure, direction and vision to data management across the organisation.
• Good self-management skills, including the ability to maintain a healthy work-life balance.

Working arrangement and terms

This is a permanent appointment based at Beaumont Hospital, Beaumont Hospital, Dublin 9, Ireland. The hours of work are full-time, 35 hours per week. Applications close at 12 noon on Monday, 29 June 2026. Informal enquiries may be directed to the Chief Operations Officer.

Additional information

Hospital website: www.beaumont.ie