Hotel Receptionist

Role overview

The Radisson Blu Hotel Cork is looking for a full-time Receptionist to join its Front Office team. This role suits someone who enjoys working in a lively hotel setting, values guest service, and can help create smooth, memorable stays for visitors.

About the hotel

Based in Little Island, County Cork, just a short distance from Cork City, the award-winning Radisson Blu Cork is known for strong service standards, a relaxing spa, and a welcoming environment. As part of The iNUA Collection, the hotel offers opportunities to grow your career within one of Ireland’s major hospitality groups.

What the role involves

You will be the first person guests interact with at the hotel, so the role is central to creating a positive first impression. You’ll help manage arrivals and departures, respond to guest questions, and support the overall efficiency of the Front Office department.

Key duties

• Welcome guests in a professional, friendly manner and provide personalised service throughout their stay
• Process check-ins, check-outs, and reservations using hotel systems
• Respond to guest questions and requests in person, by phone, and by email
• Support billing, payment handling, and everyday cash control tasks
• Work closely with housekeeping, reservations, and other departments to deliver a high-quality guest experience
• Keep the lobby and reception space aligned with brand presentation standards
• Assist the Front Office Manager and team with day-to-day needs as required

What you should bring

• Previous experience in a customer-facing position, with hospitality experience preferred
• Strong verbal and interpersonal communication skills
• Good organisation and a careful eye for detail
• Confidence working under pressure in a busy environment
• A positive, welcoming attitude and genuine enthusiasm for guest service
• Willingness to work varied shifts, including mornings, evenings, weekends, and public holidays

Preferred background

• Previous experience in front office or hotel reception work
• Exposure to PMS software such as Opera or similar systems
• Ability to speak additional languages

Why this opportunity stands out

• Career growth options across 14 hotels nationwide
• Structured training and development support
• Reduced rates across The iNUA Collection hotels
• Access to an Employee Assistance Programme
• Complimentary meals while on duty
• Free parking for staff
• Staff savings on spa services, dining, and other offerings

Additional information

This is a full-time, onsite position. The role is suited to someone who is motivated, approachable, and committed to delivering excellent hospitality.

Application note

Candidates who are enthusiastic about hospitality and eager to join a guest-focused team are encouraged to apply.