Head of Operations

Role overview

DaleelStore is hiring a senior operations leader to own the organization’s operations and shared services setup. The purpose of the role is to improve efficiency, bring consistency to day-to-day execution, and strengthen operational excellence across the business.

The ideal candidate will combine strategic thinking with hands-on execution. This person should be comfortable in a fast-moving environment and motivated by creating scalable, well-organized processes that help the company grow.

What you will do

• Oversee the full scope of operations and shared services activities.
• Identify opportunities to improve processes and drive ongoing operational enhancements.
• Maintain strong governance standards, performance oversight, and service quality.
• Work closely with teams across the business to enable growth and smooth execution.
• Manage cross-functional initiatives and deliver projects end to end with strong execution discipline.

What we are looking for

The company is looking for a person who can bring structure, clarity, and measurable impact to a complex operations environment. Strong project management capability and a proven ability to complete cross-functional work successfully are essential.