FOH Supervisor

Role overview

Welcome Break is hiring a Front of House Supervisor for its Ramada Newport Pagnell site in MK16 8DS. The position offers an immediate start and flexible hours, with both full-time and part-time patterns available. Pay can reach £13.35 per hour, and each shift includes a £10 meal allowance.

This opportunity suits someone who is ready to take the next step into leadership or build further on existing supervisory experience. In this role, you will help keep a busy hotel operation running smoothly, support colleagues on a day-to-day basis, and contribute to a strong customer experience.

You will work with supportive managers, gain practical leadership exposure, and develop skills that can help you progress in your career, while still having flexibility around your personal life.

Who the role is for

This position may be a strong match if you already have a background in retail or catering and feel ready to move up, or if you are currently working as a team leader or supervisor. It also suits people who enjoy encouraging others, leading by example on shift, and keeping customer service and quality standards consistently high. Ambition and an interest in moving into management are also important.

What you will do

You will oversee front-of-house activity at the hotel site and help ensure daily operations stay on track. The role involves supporting the team, maintaining service standards, and helping create a positive experience for every guest who arrives.

Rewards and benefits

Along with the hourly pay and meal allowance, the role includes a range of benefits and development opportunities. These include flexible scheduling, the option of overtime, discounts across on-site brands such as KFC, Burger King, Starbucks, and Pizza Express, and those discounts can also extend to family and friends when visiting together.

You will also have access to the company discount programme for savings with hundreds of retailers, incentive schemes linked to performance, a clear route from supervisor into store management, apprenticeship options that let you earn while learning, holiday entitlement that increases with service, Cycle to Work support, free on-site parking, and a provided uniform.

About the employer

Welcome Break is one of the UK’s largest motorway service operators, with 61 service areas and 31 hotels across the country. At its sites, customers will find well-known brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express, Burger King, and hotel brands including Ramada and Days Inn. Although the uniforms may differ, everyone works as one team.