Customer Service Associate
Gurgaon, Haryana, India · മുഴുവൻ സമയവും
അപേക്ഷിക്കുന്ന ആദ്യയാളാകൂ
- അനുഭവം
- 1+ yrs
- ശമ്പളം
- INR 200,000 – INR 350,000 / year
- ഓപ്പണിംഗുകൾ
- 2
- പോസ്റ്റ് ചെയ്തു
- 21 മണിക്കൂർ മുൻപ്
- Work mode
- ഓഫീസിൽ
- Eligibility
- Candidates with a minimum of 1 year of experience who can communicate effectively in Bengali and are comfortable working for a fish-selling brand.
- Resume
- Required to apply
ജോലി വിവരണം
About the role
This position is for a Customer Service Associate supporting Bengali-speaking customers for a fish-selling brand. The role is centered on creating a smooth service experience, resolving customer concerns quickly, and maintaining strong customer relationships through clear communication and reliable support.
What you will do
- Handle customer conversations in Bengali, both verbally and in writing, to answer questions and close issues efficiently.
- Share product details and guide customers through the buying journey.
- Act as a bridge between customers and internal teams so that concerns are communicated and resolved without delays.
- Keep customer interaction and transaction details accurately recorded in the database.
- Work with teammates to improve service workflows and day-to-day support processes.
- Stay current on the company’s products and services so the information shared with customers remains correct and useful.
- Represent the company positively by delivering consistent service and building trust with customers.
Eligibility
Applicants must have at least 1 year of experience. Strong Bengali communication skills are essential.
Other requirements
- The candidate should have good knowledge of fishes, since the business is a fish-selling brand.
Compensation and work details
The salary range is INR 2,00,000 to INR 3,50,000 per year. This is a full-time onsite role based in Gurgaon, Haryana. There are 2 openings available, and the expected start is immediate. Applications close on 2026-07-12 23:59:59.
Perks
- 5-day work week
- Informal dress code
About the company
Performace is a martech-led company focused on digital marketing solutions. Its approach emphasizes precise targeting and a bottom-funnel strategy so campaigns generate measurable impact and strong results. The company structures its offerings into cross-channel products designed to increase reach at planned frequency, supported by a unified platform built for greater efficiency through defined cohorts and algorithms.