Business Analyst

About the Company

DHL Supply Chain Australia operates within a global logistics network and focuses on delivering tailored warehousing and transport solutions that help customers build a competitive edge. The business combines international reach with local market expertise and industry knowledge.

The workplace is built on respect, teamwork, and appreciation for individual strengths. The company aims to provide an environment where people are supported, equipped with training, and given room to develop a long-term career. DHL Supply Chain Australia is also certified as a Great Place To Work.

Role Overview

As a Business Analyst, you will help keep warehouse operations running efficiently in a fast-moving setting. The role calls for strong analytical thinking, comfort with daily operational challenges, and the ability to use modern technology to improve logistics outcomes.

Key Responsibilities

• Review operational performance data and build automated reporting formats.
• Carry out detailed SKU-level analysis to improve productivity in an automated picking environment.
• Produce qualitative insights and business recommendations.
• Convert raw numerical data into accurate and meaningful reports.
• Use analytical problem-solving and system planning to identify improvement opportunities.
• Work closely with internal and external stakeholders on a daily basis.
• Support efforts to improve and maximise customer efficiency.

Requirements and Qualifications

• Strong command of MS Office tools, especially Excel and Access.
• At least 3 years of experience in business analysis or process analysis.
• Excellent written and spoken communication skills.
• Hands-on experience with Warehouse Management Systems (WMS).
• Background in an automated retail warehouse environment.
• Strong analytical ability and problem-solving capability.
• Experience in a 3PL setting with solid warehouse knowledge.
• Ability to work independently with a self-driven approach.
• Sound operational judgement and the ability to contribute to innovation.
• Resilience and the capacity to stay positive and energised under pressure.

Additional Information

This role is based in New South Wales, Australia, and is a full-time onsite position. No salary, number of openings, or start date details were provided in the source.