Account Executive

About the company

FedEx describes itself as more than a logistics company: it aims to help shape what comes next by connecting customers around the world with reliable service and strong experiences. With a global team of more than 500,000 people, the organisation emphasizes ongoing change, career growth, innovation, and a culture built around curiosity and entrepreneurial thinking.

The role is based in Botany, New South Wales, Australia, and sits within a fast-moving sales environment focused on growth, customer relationships, and market development.

Role overview

This position is suited to someone who enjoys engaging customers directly, building new business, and strengthening existing accounts. You will work within a territory-based sales structure, partnering with small and medium enterprise customers and collaborating with internal teams to support business growth and service delivery.

Key responsibilities

• Build strong relationships with customers through regular in-person engagement across an assigned geographic territory.
• Work with the existing SME customer base to uncover opportunities and help expand their businesses.
• Generate profitable new revenue by prospecting and developing a healthy sales pipeline within your territory.
• Collaborate with cross-functional teams to share market insight, support customer needs, and improve client outcomes.
• Handle key account support activities, including complaints, claims, issue resolution, and other contract-based service obligations.
• Provide proactive account management by resolving problems quickly and delivering on committed service standards.
• Act as a trusted customer advisor by building long-term partnerships and creating solutions that add value to the customer’s business.

What the employer offers

• A competitive compensation package that includes base pay, car allowance, and commission.
• Exposure to a large global business with a strong market footprint.
• Membership in a high-performance sales culture that is focused on growth.
• Access to health and wellness support, employee assistance, and recognition initiatives.
• Discounts on a range of products and services such as computers, electronics, medical insurance, travel packages, and more.
• Learning and development support through free in-house programs, paid tuition assistance, courses, coaching, mentoring, and leadership development.
• Career mobility through internal promotions, job rotations, and cross-functional project opportunities.

Culture and inclusion

The organisation states that it values diversity, equity, and inclusion and offers equal opportunity to all applicants. It also says it does not tolerate discrimination or harassment on the basis of race, colour, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status, or other protected characteristics. Reasonable accommodation is available for team members and third parties with physical or mental disabilities.

Additional information

Applicants are encouraged to apply even if they do not meet every requirement listed, as the employer notes that suitable candidates may still be a match for this or another opportunity.