Third Key Holder

About the role

Ardene is looking for a friendly, energetic person who enjoys fashion retail and thrives in a fast-paced store environment. As a Third Key Holder, you will support visual presentation, merchandising, and marketing activities while helping keep store and stockroom operations running smoothly. When the Store Manager and Assistant Manager are unavailable, you will take charge of day-to-day store operations.

Key responsibilities

• Step in to run the store when the Store Manager and Assistant Manager are not present, including opening and closing duties, maintaining store presentation, replenishing merchandise, customer support, and supervising team members.
• Create a welcoming shopping experience by greeting customers, acknowledging them promptly, reconnecting with shoppers when needed, and staying informed about products.
• Handle transactions at the register accurately and efficiently.
• Follow all company rules, procedures, and policies.
• Assist the Store Manager in making sure store standards are met in line with the employee manual.
• Take on other store-related duties assigned by the Store Manager as business needs change.

Qualifications

• At least 1 year of retail experience is required.
• High school completion is considered an advantage.
• Strong sales ability and customer service skills.
• Good time management and the ability to prioritize tasks effectively.
• Clear communication and strong interpersonal skills.
• Comfort with assigning tasks and taking responsibility for outcomes.
• Ability to guide a team in a positive, inclusive way.

Physical requirements

• Must be able to stand for long periods and climb ladders.
• Should be able to move, lift, and manage store boxes and fixtures weighing up to 30 pounds.

Availability

• Must be available on days, evenings, and weekends.

What Ardene offers

• A lively, friendly workplace.
• Flexible scheduling.
• Employee discount.
• Improved eligibility for Ardene Rewards.
• Paid birthday off.
• Supportive and caring management.
• Wellness initiatives.
• Fun contests and activities.
• Growth and advancement opportunities.

About Ardene

Ardene is a major North American fashion retailer offering apparel, footwear, and accessories at affordable prices. Founded in 1982 as an accessories and jewelry business, the company now operates more than 250 stores across Canada, the USA, and other international markets, along with its website and app. The brand emphasizes confident, accessible fashion, customer experience, sustainable practices, employee wellbeing, mental health, diversity and inclusion, engagement, recognition, and mindfulness.

Additional information

This job description is not meant to cover every possible duty. Team members may be asked to take on other related tasks to support the company’s ongoing needs.