Team Lead, Learning and Development

Role summary

INFUSE is a global demand generation company that supports B2B organizations in building audience, buyer, and account engagement across more than 60 countries. Its learning division, INFUSE Academy, creates online education experiences for both internal teams and external audiences, with a focus on practical outcomes, strong engagement, and measurable business impact.

As Team Lead, Learning and Development, you will help coordinate the Instructional Design team and work closely with colleagues across departments, subject matter experts, and other stakeholders. The position focuses on keeping projects organized, aligning people and timelines, handling approvals, and ensuring communication flows smoothly across the workflow. This opportunity suits someone who enjoys structured execution, strong collaboration, and turning learning goals into concrete plans.

L&D approach

The team builds education programs that are meant to be useful, growth-oriented, and aligned with business objectives as well as learner needs. Most learning solutions are self-paced and asynchronous, and they are often supported by AI-based tools and immersive simulations. The team also experiments with storytelling methods, drawing inspiration from entertainment-style engagement to make learning more compelling.

Key responsibilities

• Work with instructional designers to plan learning projects, set timelines, define deliverables, and maintain a positive team environment.
• Break project plans into actionable tasks, assign ownership, and follow progress across the team.
• Act as the central contact for internal teams and external stakeholders, making sure expectations stay aligned and communication remains clear.
• Monitor review cycles and approval status, and follow up proactively so work continues without delays.
• Support people-related coordination by matching projects to skill sets, tracking team capacity, and escalating workflow issues when necessary.
• Handle a small number of learning design projects personally in the role of an instructional designer.
• Assist with communications around training launches and create messaging for internal and client-facing audiences.
• Contribute ideas and improvements that strengthen collaboration and help the learning operations scale effectively.

Requirements

• At least 3 years of experience in a mid- to senior-level instructional design role, or in a similar role within learning and development.
• At least 1 year of experience in team coordination, leadership, or project management in learning or a related field.
• Strong comfort with AI tools; experience building custom GPTs and rolling out scalable solutions across teams is a strong plus.
• Excellent communication and relationship-building ability, including experience supporting change within teams.
• Strong stakeholder management skills and the ability to build effective internal and external relationships.
• Very well organized, detail-focused, and proactive in day-to-day work.
• Able to adapt plans quickly when priorities change.
• Collaborative mindset and the ability to keep work moving while supporting the team.
• Outstanding spoken and written English.

What the company offers

• A supportive and energetic team environment with a strong focus on innovation in learning.
• Opportunities to contribute to training programs with international reach.
• Room for career growth in a fast-moving, mission-driven team.
• Exposure to modern e-learning tools and new learning approaches.
• Access to strong professional development resources and marketing insights.

Hiring process

Your application will first be reviewed manually against the role requirements. The company states that it does not use machine-learning tools in this stage and aims to give each applicant individual attention.

Qualified candidates may be asked to complete a video interview for the hiring manager’s review, often followed by a test or short project.

Next, you may be invited to speak with the hiring manager and/or the interview panel. Interviews are conducted live, either in person or by Zoom, and the company does not hire candidates without meeting them directly in a live setting.

If both sides remain interested, the company will discuss an offer. It does not extend offers without a live conversation.

Privacy and equal opportunity

The company states that it follows applicable data privacy and security laws and regulations. It also notes that hiring decisions are based on qualifications, merit, and business needs, and that it does not discriminate on protected characteristics such as race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other legally protected status. Applicants from all backgrounds are encouraged to apply.