- 경험
- 어느
- 샐러리
- USD 19 – USD 19 / hour
- 채용 공고
- 1
- 게시됨
- 5일 전
- 작업 모드
- 재택근무
- 적임
- Experienced professionals who are at least 18 years old and able to work from a private, secure home workspace may apply. Spanish bilingual candidates are especially valued, and applicants with customer support, technical support, call center, CRM, or health insurance experience will stand out.
- 재개하다
- 신청 시 필수 사항
직무 설명
Role Overview
This position is with a health insurance services employer and is intended for experienced professionals seeking work that aligns with their values. The opportunity is fully remote and offered as a full-time seasonal assignment with paid training. The hiring partner provides customer-focused support and values a team-oriented, collaborative environment.
Compensation and Benefits
- Base pay can reach up to $19.00 per hour for Spanish bilingual candidates, with additional performance incentives.
- Pay may also include bonuses tied to attendance and individual performance.
- A 401(k) match is available.
- Individual Coverage HRA (ICHRA) is offered.
- Training is paid.
Key Responsibilities
- Respond to inbound and outbound calls while delivering high-quality customer support.
- Support customer accounts and provide technical assistance when needed.
- Complete application-related data entry and handle online chat questions.
- Work within established policies and procedures while using sound judgment to solve problems creatively.
- Follow regulated communication standards across phone, chat, and other support channels.
Required Qualifications
- You must be at least 18 years old.
- You should have moderate to advanced computer skills and feel comfortable learning new tools and systems.
- Strong speaking and writing skills are required.
- You need a private, secure, and dedicated workspace at home.
- You must be able to attend the full three-week paid training period.
Preferred Background
- Prior experience in customer support or technical support is desirable.
- Experience with group or individual health insurance, or familiarity with the Affordable Care Act, is helpful.
- Previous call center experience is an advantage.
- Working knowledge of CRM platforms and processes is preferred.
- Spanish bilingual ability is a plus.
Additional Information
The employer operates in the health insurance services sector. The role is not being filled by a staffing agency, and the hiring partner is identifying and validating opportunities directly from customer-focused organizations. The organization emphasizes candidate privacy, equal opportunity, and a fair, transparent, secure hiring process.
Work Setup
This is a remote position and requires a home environment suitable for professional work.