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- 2일 전
직무 설명
Role overview
This position is for a customer service advisor who will work entirely from home, supporting customers in a fully virtual environment. The opportunity is open to candidates in Lima and other provinces.
Main functions
- Handle customer inquiries related to a wireless service, providing guidance, answers, and similar support to ensure effective service management.
Candidate profile
- At least 3 months of experience in call center sales or customer service.
- Strong speaking ability, clear communication, and a customer-focused, courteous approach.
- Availability to work 100% remotely.
- Completed secondary education, or technical/university studies.
Working schedule
- Shifts are available for you to choose.
- Work runs Monday through Sunday with one rest day per week.
- Full-time schedule: 48 hours per week.
- Semi-full schedule: 36 hours per week.
- Morning and afternoon shifts are available.
Benefits
- Fixed salary.
- Monthly bonuses.
- Career growth opportunities starting from the third month, with payroll benefits.
- Ongoing monthly incentives.
- Payments made on time.
- Paid training, counted as paid working time.