Receptionist

Role overview

This position is for a Receptionist in Dubai at a school setting, supporting front-desk operations, visitor handling, and day-to-day administrative work. The role is suited to someone who can manage a busy reception area, communicate professionally with parents, students, staff, and visitors, and contribute to a well-organized school environment.

Core duties

• Offer confidential secretarial and administrative assistance whenever needed.
• Serve as the first contact for visitors, parents, students, and staff while maintaining a courteous and professional front desk experience.
• Handle incoming calls and visitors by assessing enquiries, responding appropriately, and forwarding them to the right person or department.
• Communicate with parents, staff, and students through in-person discussions, phone calls, emails, and written messages regarding questions, concerns, complaints, and general updates.
• Protect sensitive information, including student records and organizational documents, at all times.
• Manage inward and outward correspondence, including mail handling and email communication.
• Support the planning and coordination of school activities and events such as Sports Day, Swimming Galas, Parent Evenings, Information Evenings, Open Evenings, Residential Visits, and school productions or performances.
• Carry out general clerical tasks such as photocopying, filing, scanning, document handling, form completion, data entry, and record updates.
• Keep databases, filing systems, and office records accurate and current.
• Help arrange appointments, meetings, and calendars when required.
• Assist with Extra-Curricular Activities, including sign-ups, communication, attendance tracking, and event coordination.
• Keep the reception area tidy, professional, and welcoming throughout the day.
• Oversee visitor sign-in routines and support school security and safeguarding procedures.
• Manage ordering and control of office and reception supplies.
• Work cooperatively with colleagues and understand how the reception role supports the wider school operation.
• Develop positive working relationships with students, parents, colleagues, and external contacts.
• Adhere to all school policies, procedures, and safeguarding standards.
• Remain adaptable and assist other departments when needed.
• Perform other reasonable tasks assigned by the Principal or the PA to the Principal.

What the employer is looking for

• Strong verbal and written communication skills.
• Well-developed interpersonal skills and a professional approach.
• Good organizational ability with the capacity to manage several tasks at once.
• Clear telephone etiquette and solid customer service skills.
• Working knowledge of Microsoft Office tools and general administrative systems.
• High standards of confidentiality, accuracy, and professionalism.
• Ability to work both independently and as part of a team in a busy environment.
• Prior experience in a receptionist or administrative position is preferred.

Additional information

The advertisement highlights this as an urgent opportunity for candidates seeking school receptionist, front desk, office administration, customer service, and educational administration roles in Dubai and the wider UAE. It also mentions visa sponsorship, a competitive salary, career growth, professional development, and exposure to front-office and school operations.

How to apply

Interested applicants are asked to send their CV by email to hr@safabritishschool.com.

Notice

The posting also includes a general warning advising applicants to verify employers carefully and avoid sharing personal information or making payments in response to suspicious requests.