Patient Access Scheduler, Boca Centralized Scheduling, FT, 8A-4:30P

Overview

This opening is for a Patient Access Scheduler serving Boca Centralized Scheduling in a full-time remote setup, with hours from 8:00 AM to 4:30 PM. The role supports a large not-for-profit health system known for its patient-centered culture, strong community presence, and long-standing recognition for workplace excellence.

The organization emphasizes compassion, service excellence, and long-term career growth for its employees. It also highlights benefits such as development opportunities, wellness resources, a program that may help employees remove their medical plan deductible, tuition reimbursement, and other support for professional advancement.

Home Health Focus AI is not a staffing agency and does not employ candidates for these positions; it identifies and verifies opportunities directly from care providers.

What you will do

The selected candidate will handle patient scheduling across a range of services, including diagnostic testing, surgeries, therapy, physician office visits, and other treatments or procedures. The role also involves collecting and confirming demographic and insurance details, registering patients, and entering information into the scheduling platform.

This position is based in a call-center-style environment and requires ongoing attention to individual quality standards. The work must be performed in line with the organization’s service philosophy, delivering professional, caring, and courteous support to patients, families, employees, physicians, and community members.

Compensation

The estimated hourly pay for this role is $17.27 to $21.93, depending on experience.

Required qualifications

Candidates should have a high school diploma, certificate, GED, training, or equivalent experience. The role requires successful completion of the Patient Access training course. Applicants should be comfortable in a high-volume, fast-moving environment, able to do basic math, and maintain accuracy while staying organized and detail-focused.

Strong teamwork, compassion, customer service, and interpersonal communication skills are important. Experience with common computer tools such as Microsoft Office, EMR systems, and accurate typing is preferred. Familiarity with healthcare regulations and coverage rules, including HIPAA, AHCA, EMTALA, and Medicare medical necessity guidelines, is also valuable. Bilingual ability in English with Spanish or Creole is preferred.

Environment and expectations

The job requires working in a call-center environment and meeting individual quality metrics. It is suited to someone who can stay composed, efficient, and service-oriented while supporting a large number of patient interactions.

Organization profile

The healthcare system behind this role operates multiple hospitals, outpatient centers, urgent care facilities, and physician practices across South Florida. It is known for centers of excellence in cancer care, cardiovascular care, orthopedics and sports medicine, and neurosciences, along with a mission rooted in faith-based medical excellence.

Additional information

The employer describes a culture built on personal connections, meaningful relationships, and a shared commitment to compassionate care. Employees are supported through a “grow our own” approach aimed at building long-term careers within the organization.