Office Administrator

Company Overview

Cyberteks-IT is a technology solutions company that helps organizations build secure, adaptable, and future-ready systems. Through modern remote support tools and a service approach centered on clients, the company provides dependable ICT assistance wherever customers are located. Its work spans access control and security systems such as CCTV and surveillance, VoIP and communication services, ICT support and training, and digital transformation through software, AI, web, and app development. Cyberteks-IT works alongside businesses to upgrade infrastructure and stay competitive in a fast-moving digital environment.

Role Overview

The Office Administrator position is a full-time role based in Kampala. It focuses on keeping daily office activities running smoothly, including managing supplies and equipment, arranging meeting schedules, and helping teams stay connected through clear internal communication. The role also includes welcoming visitors, answering calls and emails, keeping the reception area professional and orderly, maintaining records and files, and supporting basic finance and procurement tasks such as invoice follow-up. In addition, the administrator will coordinate with suppliers and service providers, help organize onboarding for new employees, assist with internal events or training sessions, and contribute to a well-run, safe, and supportive workplace.

Key Requirements

Candidates should bring strong office administration and administrative support abilities to handle routine operations, documentation, and coordination. Hands-on familiarity with office equipment such as printers, scanners, and telephone systems is important, along with the ability to troubleshoot common issues at a basic level. Clear written and spoken communication is essential for dealing professionally with visitors, colleagues, and vendors. The role also requires solid customer service skills, good command of everyday office software including documents, spreadsheets, email, and calendar tools, and an added advantage if the candidate has experience working in an ICT-oriented environment. Strong organization, careful attention to detail, the ability to manage several priorities at once, and a dependable, discreet, and cooperative approach are also needed. Prior experience in a front-office or administrative role is preferred, and a diploma or degree in Business Administration, Office Management, or a related area is desirable, though equivalent practical experience may also be considered.

Additional Information

This position is described as full-time and on-site in Kampala. The source also notes that familiarity with basic ICT environments is an advantage and that integrity, confidentiality, reliability, and the ability to work both independently and as part of a team are important for success in the role.