Mail Officer

Role overview

Join NZ Post in a part-time Mail Officer position at the Auckland - Albany Box Lobby. This role is centered on providing a high standard of customer service at the front counter and Box Lobby, handling customer questions, requests, and concerns in a busy, varied environment. The work is designed for someone who enjoys practical problem-solving and contributing to a wider purpose that supports businesses, communities, and people across Aotearoa.

Work schedule and location

• Location: Auckland - Albany Box Lobby
• Work days: Monday to Saturday
• Working hours: 5:00am to 11:00am

Pay

• Hourly pay: NZD 26.10
• Night rate allowance applies until 6:00am

What you will be doing

You will be supporting customers at the counter and in the Box Lobby, responding to questions and issues professionally, and helping resolve matters efficiently. The role also involves administration and data entry, along with physically active work and day-to-day problem solving.

What NZ Post offers

NZ Post describes itself as a supportive, values-led employer with learning and development opportunities, a safe workplace, and the stability of a government-owned organisation. Permanent employees can also access special rates on holiday home accommodation around New Zealand, a wellness portal, and an Employee Assistance Programme.

About you

To succeed in this role, you should be available for the stated Monday to Saturday early-morning schedule, hold at least a restricted driver licence, and be comfortable with physically demanding tasks. You should also bring strong problem-solving ability and solid administration and data entry skills.

Terms and conditions

All applicants must be able to prove they are eligible to work in New Zealand. Any offer of employment will depend on passing a satisfactory drug test and security check. NZ Post also notes that its culture is built around the values of bringing your authentic self, working stronger together, and delivering the best.