- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 2시간 전
- Work mode
- 사무실에서
- Eligibility
- Candidates who are motivated, service-oriented, and at an entry-level / junior stage in their IT career are encouraged to apply.
- Resume
- Required to apply
직무 설명
Role overview
The Entrepreneur 100 is looking for a junior-level IT Support Officer who is proactive, service-minded, and comfortable helping people with day-to-day technology issues. The role focuses on keeping IT systems running smoothly, resolving user problems, and supporting the wider team with reliable technical assistance.
Core responsibilities
- Act as the first point of contact for hardware, software, and other system-related support needs.
- Set up, configure, and look after computers, devices, and applications used across the business.
- Help with network connection issues and perform basic system administration work.
- Record support tickets, keep track of them, and work toward timely resolution.
- Identify the root cause of technical issues and apply practical fixes.
- Work with internal teams to help maintain secure and dependable IT operations.
- Assist with software updates, backup processes, and routine maintenance tasks.
Required skills and profile
- Working knowledge of computers, operating systems, and basic networking ideas.
- Good problem-solving ability and a strong approach to troubleshooting.
- Clear communication and a helpful customer-focused attitude.
- Ability to organize tasks and handle several requests at once.
- Exposure to office productivity tools and IT support software is advantageous.
- Interest in learning new technologies and building technical capability.
- Comfortable working alone when needed and cooperating well with others.
What the employer offers
- Opportunities to grow your career and build professional experience.
- A supportive team environment with collaborative working style.
- Practical exposure to current technologies and real IT operations.
- Ongoing learning support, mentorship, and chances to strengthen your skills.
- An inclusive workplace that encourages innovation.
- Competitive compensation and a full benefits package.
Additional information
This is a full-time, entry-level / junior position based onsite in Australia. The role is suited to candidates who are eager to learn, enjoy technical support work, and want to develop their IT expertise in a hands-on environment.