Infra Dev Specialist

Job Summary

We are looking for an Infra Dev Specialist with deep experience in LogicMonitor and Splunk to build, improve, and run enterprise monitoring and observability solutions for a global environment. The role involves partnering with cross-functional teams, strengthening platform reliability, automating routine work, and turning monitoring data into practical insights that support better uptime and smoother operations. This position follows a hybrid work setup with rotational shifts.

Key Responsibilities

• Build and roll out scalable monitoring setups in LogicMonitor to keep essential infrastructure available and performing well across data center and cloud systems.
• Set up, tune, and manage Splunk observability capabilities, including data ingestion, dashboards, and alerts, so incident and problem teams receive timely insights.
• Create automation scripts and reusable components for monitoring deployment, configuration, and upkeep to reduce manual work and improve consistency.
• Work with application, infrastructure, and security stakeholders to understand monitoring needs and convert them into LogicMonitor and Splunk configurations that meet enterprise standards.
• Investigate difficult issues in monitoring flows, such as data collection problems, noisy alerts, and inaccurate dashboards, and drive lasting corrections.
• Refine alerting approaches to reduce false alarms and improve early detection of real incidents, helping lower detection and resolution times.
• Prepare clear documentation for monitoring designs, runbooks, and standard procedures to support knowledge sharing and continuity across shifts.
• Partner with service owners during releases and platform changes to confirm monitoring coverage and onboard new services into LogicMonitor and Splunk promptly.
• Review infrastructure performance and event trends to spot capacity concerns, reliability gaps, and optimization opportunities that support continuity and cost efficiency.
• Help ensure monitoring setups, logs, and dashboards meet internal compliance requirements and external regulatory expectations.
• Provide coverage in a hybrid, rotational-shift model for monitoring operations and incident support while working effectively across regions and time zones.
• Contribute to continuous improvement by assessing new LogicMonitor and Splunk features, suggesting enhancements, and leading small proof-of-concept efforts.
• Coordinate with vendors and internal teams to resolve advanced product issues and align with recommended practices for LogicMonitor and Splunk.

Requirements

• 7 to 8 years of hands-on experience in infrastructure monitoring, with strong, proven expertise in deploying and administering LogicMonitor in enterprise settings.
• Advanced knowledge of Splunk, including data ingestion, forwarder setup, search creation, dashboards, alerts, and infrastructure observability apps.
• Good understanding of network, server, database, and cloud infrastructure concepts to define meaningful metrics and alerts that represent service health and user experience.
• Scripting experience in PowerShell or Python for automating monitoring work, integrating external systems, and simplifying operational tasks.
• Strong analytical and troubleshooting skills, with the ability to interpret large monitoring and log datasets, identify root causes, and suggest practical fixes.
• Clear verbal and written communication skills for working with distributed teams, documenting procedures, and influencing monitoring practices.
• Comfort working in a hybrid model and rotational shifts while maintaining reliability, accountability, and focus on service-level objectives.
• Preferred certifications: LogicMonitor Certified Professional, Splunk Certified Power User, or Splunk Certified Administrator.

Additional Information

This role is based in Coimbatore, Tamil Nadu, India. It is a full-time onsite position. The work arrangement includes hybrid collaboration and rotational shifts, and the position supports a global organization.

The successful candidate will be expected to contribute to service uptime, operational excellence, and continuous improvement in monitoring and observability practices.