- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 3시간전
- 작업 모드
- 사무실에서
- 교육
- Vocational training in hotel management
- 적임
- Applicants should have at least some prior experience in housekeeping or hotel room management, ideally with a completed hotel-related vocational qualification and German language skills of B2 or above.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the company
Estrel Berlin is one of Europe’s largest hotel, congress, and entertainment venues, combining 1,125 rooms and suites, four restaurants, three bars, a multifunctional congress center, and Berlin’s most successful live show, “Stars in Concert.” With around 1,200 events held each year, the property plays a leading role as a venue for conferences and events. A team of 550 employees from 23 nations serves national and international guests and clients. The Estrel Tower is currently being developed and is scheduled to expand the Estrel world by the end of 2026.
The company values enthusiasm, service orientation, innovation, and sustainability, and offers a workplace where people are genuinely committed to what they do.
Key responsibilities
- Carry out quality and standard checks in guest rooms.
- Inspect VIP rooms and ensure they are stocked daily.
- Prepare and monitor repair requests.
- Manage lost-and-found items.
- Handle guest laundry and verify the results after processing.
- Address guest requests directly or pass them to the relevant service providers, then follow up on completion.
Candidate profile
- Initial professional experience in housekeeping management or a similar hotel housekeeping role is required.
- Completed vocational training in hotel management is preferred.
- You should bring strong professional knowledge, flexibility, and a high awareness of quality.
- Experience with Protel (PMS) and MS Office is an advantage.
- Very good interpersonal and etiquette skills are expected.
- Good German language skills at minimum level B2 are required.
Benefits
- Friendly working atmosphere in a committed team with a strong passion for hospitality and gastronomy.
- Permanent employment contract.
- 28 days of annual leave, increasing with length of service.
- Vacation and Christmas bonus.
- Free employee parking.
- Company pension scheme plus employer-supported capital-forming benefits.
- Family & Friends rate.
- Special conditions for restaurant and bar purchases.
- Contribution toward the BVG ticket.
- Contribution toward Urban Sports Club membership.
- JobRad bicycle leasing for commuting and leisure.
- Personights: exclusive offers for employees at other hotels.
- Employee restaurant with fresh, affordable meals on site.
- A wide range of training and development opportunities, including the Estrel Academy for career growth.
Additional information
This role is based at the Estrel in Berlin and is part of a successful privately run company where teamwork, motivation, innovation, and sustainability are strongly emphasized.
The position is permanent and on-site.