Front Desk Receptionist

About the Company

GoodWe is a global manufacturer of PV inverters and smart energy solutions, established in 2010. Its inverter range covers 0.7kW to 350kW and serves residential, commercial, industrial, and utility applications. The company has built a strong footprint in the solar sector, with installations in more than 100 countries and a cumulative 100 GW installed by Q1 2025. It operates production sites in four locations worldwide and reports annual manufacturing capacity of 35 GW for PV inverters and 2.1 GWh for batteries. GoodWe positions itself as a full-spectrum clean energy provider, with offerings that include inverters, lithium batteries, PV building materials, EV chargers, heat pumps, and smart energy management systems.

Role Overview

This role will act as the face of the office, ensuring visitors, customers, and partners are received professionally while supporting day-to-day front office and administrative operations.

Key Responsibilities

• Oversee front desk activities and be the initial point of contact for guests, clients, and business partners.
• Greet visitors courteously and maintain a high standard of customer service.
• Answer and route calls, emails, and other correspondence promptly.
• Arrange meeting rooms, guest visits, and office hospitality requirements.
• Coordinate travel logistics such as flights, accommodation, and local transport.
• Help plan and organize company events, customer visits, and business-related activities.
• Offer administrative assistance to leadership and other teams across the office.
• Track office supplies and help keep the workplace neat and professional.
• Join management or business teams on occasional domestic travel when needed.
• Carry out other administrative tasks as assigned by the company.

Requirements

• Must be comfortable communicating in both English and Swahili.
• At least 2 years of experience in reception, customer service, administration, or hospitality.
• Strong people skills, communication ability, and high emotional intelligence.
• Presentable, professional, and consistently positive in demeanor.
• Customer-focused with the ability to work effectively with people from diverse cultural backgrounds.
• Well-organized with strong coordination and multitasking abilities.
• English fluency is required; Chinese language skills or any additional local language will be an advantage.
• Good working knowledge of Microsoft Office tools.
• Open to travel for work when required.

What We Offer

• Competitive compensation and benefits.
• An international and professional work environment.
• Opportunities for career growth and development.
• Exposure to multinational business operations.

Additional Information

There are 2 openings for this position. Interested candidates are invited to share their CV for consideration.