F&B Host

Role overview

This position is for a Host/Hostess in the Food & Beverage and Culinary department at a Marriott property in Singapore. The role focuses on welcoming guests, managing seating flow, and supporting smooth restaurant operations at the front of house.

Key duties

• Greet guests as they arrive, make them feel welcome, and escort them to their tables.
• Handle reservations and coordinate seating plans efficiently.
• Keep menus organized and maintain the host stand in good order.
• Track open dining areas and identify cleaned tables that are ready to be re-seated.
• Estimate wait times, manage the waiting list, and help ensure guests are looked after while they wait.
• Answer phone calls, take table bookings, and combine tables when needed for larger groups.
• Support serving duties when necessary, including delivering dishes and assisting with clearing and resetting tables.
• Communicate clearly with team members and engage effectively at work.
• Build trust and rapport with guests to support customer confidence.
• Work cooperatively within teams and contribute to effective coordination.
• Interact professionally with food and beverage guests and provide attentive service.
• Follow workplace safety and health practices and procedures.
• Contribute to productivity improvements and service quality control.
• Assist with decision-making and problem-solving at a supervisory level when required.
• Support the enforcement of quality procedures and service standards.

Role details

This is a full-time, non-management position based onsite at 30 Beach Road, Singapore 189763. The job is not remote.

Preferred profile

Candidates should have at least a high school diploma or GED-equivalent qualification. Prior related work experience of under 1 year is preferred. No supervisory experience is needed, and no license or certification is required.

Equal opportunity statement

The employer welcomes applicants from all backgrounds and is committed to fair treatment and non-discrimination, including on the basis of disability, veteran status, and other legally protected characteristics.

About the employer

Marriott Hotels focuses on modern hospitality while maintaining a familiar and comfortable guest experience. JW Marriott is part of Marriott International’s luxury collection, known for elegant properties, strong team culture, training opportunities, recognition, and a focus on holistic well-being. The brand emphasizes genuine service and supporting associates so they can deliver exceptional guest experiences.