Facilities & Client Relations Coordinator

Company Overview

Homehub Technical Services is a Dubai-based provider of maintenance and technical support for homes and commercial properties. Its service range covers electrical work, plumbing, air-conditioning upkeep, painting, and general repair jobs. The business focuses on delivering dependable, customized service through a skilled team and a customer-first mindset, with the aim of keeping properties well maintained and clients comfortable and reassured.

Role Summary

This is a full-time position based on-site in Dubai. The Facilities & Client Relations Coordinator will handle day-to-day facility maintenance coordination, manage repair-related requests, communicate with clients, and help ensure work is completed efficiently and on time. The role also involves converting client inquiries into service opportunities, working closely with the operations team, checking service quality, and making sure safety practices are consistently followed.

Key Responsibilities

• Oversee routine facility-related operations, including maintenance and repair coordination.
• Respond to client enquiries and turn them into actionable service requests.
• Act as the link between customers and the operations team to keep work moving smoothly.
• Track service delivery and follow up to ensure quality standards are met.
• Support scheduling and coordination so tasks are completed within expected timelines.
• Monitor compliance with safety requirements during service execution.
• Handle customer relations with a professional and service-oriented approach.

Required Qualifications

• Prior knowledge or hands-on experience in facilities operations and facility management.
• Clear communication abilities and a strong customer service orientation.
• Background in customer service or client relations, ideally within facility-related work.
• Strong organizational ability with the capacity to manage multiple priorities and schedules.
• Good problem-solving skills to resolve maintenance and operational issues quickly.
• Comfort using basic computer tools; experience with facility management software is beneficial.
• A bachelor’s degree in a relevant field, or an equivalent combination of experience, is preferred.

Additional Information

The role is described as off-site in the source, while also being specified as onsite in Dubai. No compensation, perks, number of vacancies, or start date were provided.