Customer Support Executive - International Email/Chat

Role Overview

This opening is for a customer service executive handling international email and chat support in the BFSI domain. The employer is looking for candidates who can join immediately and have strong English communication skills.

Key Responsibilities

The role involves supporting customers through email and chat channels, with the work focused on financial services-related queries and assistance.

Experience and Skill Requirements

Applicants should have at least 1 year of experience in customer support through email or chat, specifically within a BFSI or financial services environment. Good written and verbal English communication is essential. Knowledge of FCA (Financial Conduct Authority) will be considered an advantage, and prior exposure to UK financial services will strengthen the application.

Work Schedule and Location

This is a full-time onsite role based at Shriram Gate Way, Perungalathur, Chennai. The schedule follows a 5-day working week with 2 weekly offs and rotational shifts. Two-way cab facility is provided.

Eligibility

Candidates with any graduate degree, including UG and PG backgrounds, may apply. Immediate joiners are preferred.

Important Instructions

Applicants must mention “HR Priyadharshini” on their resume. Interested candidates are expected to attend the walk-in process at Ambit IT Park and carry a resume with the required note clearly written on it.

Compensation

The annual salary is offered up to 5.00 LPA.