- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 5일 전
- Work mode
- 사무실에서
- Eligibility
- Candidates with customer service experience or experience working in a team environment are encouraged to apply. GMHBA also welcomes applicants from diverse backgrounds and states that people do not need to meet every listed requirement to be considered.
- Resume
- Required to apply
Where you'll work
직무 설명
About the employer
GMHBA is a member-focused, not-for-profit health insurer that has been serving people for 90 years. The organisation is known for its supportive workplace, flexible approach, and community-minded culture, with a strong focus on making a meaningful difference in people’s lives.
Role overview
GMHBA is hiring a friendly and driven Customer Service Advisor to join the Warrnambool team. This position suits someone who enjoys helping people, works well in a busy customer-facing setting, and wants a role that offers variety and purpose.
The role is scheduled for 4 days per week, with 8 hours each day from 8:30 am to 5:00 pm, including a 30-minute lunch break. Saturday roster coverage will be required as needed.
What you’ll do
You will act as a welcoming representative of GMHBA, creating positive experiences for members while helping them navigate the organisation’s health and wellbeing products and services. The role involves working closely with members and contributing to a team environment that values service, learning, and community impact.
What GMHBA is looking for
The ideal candidate has a background in customer service or another team-oriented environment, along with strong communication and relationship-building abilities. A proactive mindset, a positive attitude, and the confidence to manage several tasks at once are also important. Good attention to detail is essential.
Nice to have
Experience in retail or a regulated private health insurance environment will be an advantage. Prior sales experience and the ability to work toward targets are also beneficial.
Perks and benefits
GMHBA offers discounted health insurance, access to health and wellbeing services, paid parental leave and secondary carer leave, time off to volunteer, employee discounts, purchased leave, an Employee Assistance Program for employees and their immediate family, health checks, flu vaccinations, training and coaching, ongoing career development, recognition programs, and quarterly values awards.
Additional information
Applicants who feel they are a strong match are encouraged to apply even if they do not meet every requirement. The recruitment process is open until Friday, 26 June 2026. Questions about the role or recruitment process can be directed to the careers team at careers@gmhba.com.au.
Diversity and inclusion
GMHBA says it is committed to building a workplace where people from all backgrounds, identities, and experiences feel respected, valued, and able to show up as their authentic selves. The organisation believes diversity strengthens its culture and helps it better support members, patients, and communities.
Recruitment privacy statement
By submitting an application, candidates confirm that they have read and accepted the terms and conditions of the recruitment privacy statement available at gmhba.com.au/privacy.