Customer Assistant

Role overview

Boots Ireland is hiring a Customer Assistant in Athlone for an onsite, part-time position. This opportunity suits both people starting their first job and those with retail experience who want a fresh challenge and a chance to build a career in-store.

What the role involves

You will be based in the store and report to the Assistant Store Manager or Store Manager. Day-to-day duties may include working at the tills, guiding customers, and supporting the back shop operation.

• Support customers in a friendly, reassuring way by listening to their needs, answering questions, offering product guidance, suggesting relevant items, and helping with simple gestures such as providing a basket.
• Learn the store’s promotions and schemes and actively share that information with customers.
• Keep store operations running efficiently by making sure the correct products are on display, handling till transactions well, and assisting with stock in the stockroom.
• Collaborate with the team to create a positive shopping experience and maintain a clean, tidy, and well-presented store.

What you need

Full training will be provided. Boots is looking for people who can work quickly in a varied environment, communicate clearly, listen well, and enjoy being part of a supportive team. Small details matter in customer interactions, and you should be keen to represent the Boots brand positively and help customers choose the right products.

Nice to have

Previous experience in customer care or customer service is welcome, but it is not required.

Benefits

• PRSA pension membership
• Partial paid maternity leave
• Discretionary annual bonus
• Staff discounts
• Flexible benefits plan

Additional information

Some benefits may have exclusions and are available only for eligible roles. The employer notes that salary estimates shown on third-party websites are not provided or approved by Boots and may not be accurate. Boots promotes an inclusive workplace and is committed to equal opportunity and diversity. If your application progresses, you should expect an in-store interview within 14 days. Where a role is posted as full-time, part-time or job-share arrangements may be discussed during recruitment. Reasonable adjustments can be arranged if you need support during the application or interview process.