Communications Agent

About Biz Voice Boost

Biz Voice Boost was created with a strong focus on delivering excellent customer service and bringing fresh ideas into the call centre space. The company aims to offer tailored experiences rather than one-size-fits-all solutions.

Job summary

The organization is seeking a friendly, driven Communications Agent to help with outreach activities, customer engagement efforts, and relationship development. This position suits someone who enjoys speaking with people, sharing information clearly, and helping create positive experiences for both customers and community members.

Key responsibilities

• Interact with customers and visitors in a courteous, polished, and approachable way.
• Contribute to outreach and engagement programs that help deepen customer relationships.
• Support promotional efforts and public-facing events.
• Foster strong connections with customers and local community members.
• Collect feedback and communicate useful observations to the team.
• Keep detailed and accurate records of outreach and communication work.
• Work alongside teammates to meet engagement objectives and campaign goals.
• Act as a professional representative of the company at events and outreach activities.
• Provide administrative assistance for communications-related projects.

Qualifications

• A high school diploma or an equivalent qualification is required.
• Strong spoken communication and people skills are essential.
• Ability to build and maintain positive working relationships.
• A professional manner with an upbeat attitude is important.
• Good organization and the ability to manage several tasks at once are needed.
• Comfort working in a collaborative, team-based environment.
• Careful attention to detail and solid problem-solving ability are expected.

Additional information

The role offers a yearly salary in the range of $50,000 to $54,000. It also includes structured leadership training, mentorship from experienced professionals and business leaders, and access to ongoing learning resources. The company supports career growth through clear advancement paths, performance-based progression, and opportunities to build a long-term career within a growing organization. Employees can expect a supportive, collaborative workplace and exposure to several areas of business operations. The position also helps build skills in leadership, communication, project management, and business operations.