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Business Analyst

Victorian Government

Melbourne, Victoria, Australia (Hybrid) · 계약

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경험
어느
샐러리
AUD 600 – AUD 600 / day
채용 공고
1
게시됨
2주 전
작업 모드
잡종
적임
Experienced business analysts with a strong background in process mapping, documentation, and stakeholder engagement are suitable for this contract role.
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Overview

This Victorian Government opportunity is for a Business Analyst to support a focused piece of regulatory operations work connected to Certificate of Electrical Safety (COES) audit contracts. The assignment is expected to run for 2 to 3 months and is based in Melbourne CBD with a hybrid working arrangement.

The position is centred on understanding how the current COES contract management process works in practice, documenting it clearly, and creating a reliable picture of how work is allocated, managed, and completed across the team.

Rate: $600 per day plus superannuation.

What the role involves

  • Map the full current-state COES contract management workflow from start to finish, covering certificate distribution, allocation of work, audit delivery, data management, and final close-out.
  • Prepare structured process documentation that clearly shows responsibilities, decision points, hand-offs, system touchpoints, and data movement.
  • Work with stakeholders in Regulatory Operations and Electrical Installation Safety to collect detailed process information through workshops, interviews, and observation.
  • Review and confirm process maps and supporting materials with subject matter experts to make sure the documented view is accurate and complete.
  • Record differences in how work is actually performed, including team-to-team variations, informal methods, and dependencies between functions.
  • Build a structured understanding of the resources needed to support both current and future COES contract delivery.

Required background

  • Strong hands-on experience in process mapping and process documentation is essential.
  • Proven business analysis experience in complex operational settings, especially where process mapping and documentation are central.
  • Ability to capture end-to-end workflows in a clear format, including roles, responsibilities, decision points, systems, and data flows.
  • Confidence in engaging stakeholders and subject matter experts through workshops and interviews.
  • Capability to spot practical improvements such as removing duplication, easing bottlenecks, and improving efficiency and effectiveness.

Engagement details

This is a contract engagement for 2 to 3 months. The work arrangement is hybrid, and the location is Melbourne CBD. The role is with a State Government client.

Application note

Applicants are expected to submit an updated CV for consideration.

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