- 경험
- 어느
- 샐러리
- INR 100,000 – INR 400,000 / year
- 채용 공고
- 1
- 게시됨
- 2시간 전
- 작업 모드
- 사무실에서
- 교육
- 졸업생 누구나
- 적임
- 졸업생이라면 누구나 지원할 수 있습니다.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Role Overview
Monk Creatives, operating as The Roots Company, is hiring a BPO Executive to support customer communication and operational coordination for a multi-language client environment. This on-site role in Chennai requires working the US shift from 8:30 PM to 4:30 AM IST.
Key Responsibilities
- Manage inbound and outbound conversations through phone, email, and chat in a professional manner.
- Keep customer interaction logs and transaction records accurate and up to date.
- Support workflow handling and contribute to fast and effective resolution of client concerns.
- Coordinate with internal teams to assist sales and service-related operations.
- Prepare regular daily and weekly updates on engagement activity and issue closure.
Required Skills & Qualifications
- Comfortable communicating in Hindi, Telugu, Tamil, and English.
- Strong verbal and written communication along with good interpersonal skills.
- Ability to perform effectively in a busy US-shift work setting.
- Previous exposure to BPO or customer service work is preferred.
- Must be available to work on-site in Chennai.
Additional Information
- This position offers a competitive compensation package.
- There are growth opportunities within the organization.
- The role provides exposure to international client operations.