Atlassian Expert

Role overview

This is a full-time Atlassian Expert position based in Gurugram, Haryana, for a professional with 10+ years of experience. The role goes beyond routine administration and calls for someone who can balance day-to-day support work with higher-level planning for integrations, platform improvements, and AI-enabled capabilities.

Core focus

The selected candidate should be comfortable handling Jira and Confluence Cloud operations, troubleshooting issues, and supporting the broader Atlassian environment. A strong understanding of Jira expert functions, JIRA AI capabilities, and strategic decisions around tool integrations is essential.

Key responsibilities

The role combines operational administration with forward-looking platform strategy. It requires someone who can evaluate new Atlassian features, assess AI-enabled functionality, support cost optimization efforts, and contribute to security enablement.

Technical scope

Hands-on experience with Python scripting for automation is needed, along with a solid grasp of integration planning and requirements. Familiarity with systems and tools such as Snowflake, LeanIX, and Snow is expected, especially in the context of enterprise integrations.

Experience and working style

The ideal professional has deep experience analysing, resolving, implementing, and supporting Jira Cloud and Confluence Cloud in a business environment. Strong analytical thinking, troubleshooting ability, and a practical approach to security, user administration, design, usage, implementation, and support are important for success in this role.

Additional requirements

This position is suited to candidates who can handle both BAU administrative tasks and integration planning, rather than only basic Atlassian administration. The environment expects someone capable of making informed decisions about platform use, feature adoption, and technical enablement.