Area Manager

Role overview

The Area Manager for North Auckland is accountable for driving strong revenue outcomes and maximising EBITDA across the area. This role calls for a leader who can motivate teams to perform at a high standard, identify new business opportunities, and support the launch of new stores. It also contributes to wider business strategy and market growth.

Financial performance and budget control

You will oversee the area’s financial results by tracking key performance indicators, managing operating expenses, and reviewing store performance on a weekly basis. The position includes building improvement plans, managing budgets, and making sure resources are used effectively so the area delivers strong bottom-line results.

Responsibilities also include preparing and monitoring an annual budget for the area, including human resources services and administration, as well as ensuring team capacity is managed well to support performance and growth.

Store excellence and client experience

This role focuses on maintaining outstanding operational standards across all stores. You will lead the adoption of best-practice processes, strengthen service capability within the team, and ensure consistent delivery of a premium client experience throughout the area.

Leadership and team development

As the area leader, you will create a culture where staff think and act with ownership. The role requires ongoing motivation of teams, continuous performance improvement, and active coaching, mentoring, and training to help people grow and perform at their best.

Strategy and business growth

You will contribute to satellite site strategy, build area-level marketing and community relationship plans, and support broader business strategy through practical, innovative ideas. A key part of the role is helping expand the business through new channels, acquisitions, satellite stores, and other growth opportunities.

Business development and rollout

The position includes helping implement new store rollout plans where relevant and ensuring each store in the area reaches its full revenue potential. You will also be expected to drive market development and support the creation of new routes to market.

About you

The ideal candidate holds a degree in business management and has 3–5 years of relevant experience. Prior leadership experience in a healthcare or service environment is important, along with a background in managing multi-disciplinary teams and improving productivity and return on investment in appointment-driven service businesses.

You should bring strong interpersonal and relationship-building skills, a solid understanding of customer service, advanced commercial management ability, and proven strength in strategic sales planning, forecasting, and budgeting. Excellent planning, scheduling, organising, and time management skills are required, along with a self-driven mindset, strong initiative, attention to detail, the ability to see the bigger picture, and comfort working under pressure.

Additional information

This is a full-time onsite role based in Auckland, New Zealand. No salary, number of openings, start date, or application deadline were provided in the source information.