Accommodation Supervisor

Job Purpose

This position is focused on managing staff accommodation to keep the living environment safe, hygienic, orderly, and supportive for residents. The supervisor will be accountable for resident-related matters, adherence to accommodation rules and company procedures, employee welfare, and protection of company property.

Key Responsibilities

• Oversee accommodation facilities each day and confirm they are fit for use and secure.
• Track the cleanliness of rooms and shared areas, coordinating with the appropriate teams to fix any gaps.
• Handle the assignment of accommodation to newly joined employees in line with approved processes.
• Keep accommodation records current and monitor occupancy, move-ins, and move-outs.
• Apply accommodation policies and internal regulations, and address any breaches appropriately.
• Submit maintenance requests, monitor their progress, and check that the completed work meets required standards.
• Listen to resident complaints and feedback, resolving issues directly when possible or escalating them to the right department.
• Carry out routine inspections to verify compliance with sanitation, health, and safety requirements.
• Watch over security and safety conditions and report incidents or possible hazards.
• Prepare regular reports covering accommodation status, occupancy levels, and operational requirements.
• Protect accommodation assets and company belongings, ensuring they are used properly.

Qualifications

• A high school diploma is the minimum educational requirement; a diploma or bachelor's degree in Administration or a related discipline is an advantage.
• At least 1 year of experience in accommodation supervision, facility management, or support services.
• Comfortable using computer applications, especially Microsoft Office.
• Strong written and spoken English skills.

Additional Information

The role is based in Jeddah, Makkah, Saudi Arabia and is offered as a full-time, onsite position.