Semivoice Customer Support Executive

Role Overview

This is a walk-in opening for a Semivoice Customer Support role with a work-from-home setup available after the first 3 months. The position is open to both entry-level and experienced candidates, and freshers are welcome.

Candidate Profile

Applicants should have strong communication abilities, be prepared to work night shifts, accept rotational weekly offs, and be able to join immediately.

Experience and Pay

The role accepts candidates with 0 to 2 years of experience. Compensation is fixed and non-negotiable: freshers receive a take-home salary of 18,000 per month, while experienced candidates receive a take-home salary of 22,000 per month.

Job Responsibilities

• Respond to customer inquiries using a blend of voice calls, chat, and email in a semi-voice support environment.
• Support interested customers by explaining products or services, guiding them through the purchase journey, and identifying opportunities to upsell or cross-sell.
• Investigate customer concerns, resolve issues efficiently, and maintain a strong customer experience.
• Record customer interactions accurately and keep CRM entries up to date.

Walk-in Details

The interview is scheduled for 6 July 2026 from 11:00 AM to 3:00 PM.

Venue: Foundever (formerly Sitel), TRIL Infopark Ltd, 1st Floor, Block-C, Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai (OMR), Taramani, Chennai.

Contact: HR Divya | Phone: 044-66076600

Company Overview

Foundever is a global BPO leader with 60,000 employees worldwide, handling 3 million contacts each day across 145 centers in 27 countries. The organization serves 350 clients in 36 languages and has been rated the No. 1 contact center globally by the Black Book of Outsourcing for the second consecutive time.

Additional Information

Graduation is not required for this role.