Customer Support & Sales Executive

Globiva

Gurugram, Haryana, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 175,000 – INR 325,000 / year
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 2 ಗಂಟೆಗಳ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ವಿದ್ಯಾಭ್ಯಾಸ: ಯಾವುದೇ ಪದವೀಧರರು
ಅರ್ಹತೆ: Graduation is not required; candidates from any educational background may apply.
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ನೀವು ಎಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತೀರಿ

ಕೆಲಸದ ವಿವರ

Role overview

We are hiring energetic, customer-oriented professionals for a customer support and sales position based in Gurgaon Sector 18, Ph-4. This is a work-from-office opportunity in a voice process environment, where you will be the first point of contact for customers and will help resolve their queries with a service-first approach.

Key responsibilities

Manage incoming and outgoing customer calls in a professional manner.
Listen to customer issues carefully and respond with accuracy, empathy, and clarity.
Share product or service details and provide the required support during interactions.
Keep clear and detailed records of customer conversations and follow-ups.
Handle work in a fast-moving environment with rotational shift scheduling.

Skills and qualifications

Good spoken English communication skills.
Strong active listening and problem-solving ability.
Comfort working in rotational shifts.

Additional information

This role is for a support executive in a sales/voice process setup. The position is office-based only. Immediate joiners are preferred.

Benefits

Competitive salary with incentives, a supportive work culture, and opportunities for learning and career growth.

Hiring contact

HR contact person: Priyanka Bisht.

ಕೌಶಲ್ಯಗಳು

ಸಮಸ್ಯೆ ಪರಿಹರಿಸುವ ಮಾರಾಟ ಬೆಂಬಲ ಹೊರಹೋಗುವ ಕರೆ Inbound Calling ಗ್ರಾಹಕ ಸೇವೆ CRM Documentation Voice Communication Active Listening BPO Operations Rotational Shift Handling